Troubleshoot/NVR/P2P Troubleshoot
Revision as of 22:30, 5 October 2015 by JP (talk | contribs) (Created page with "===I can not use the P2P function on my cell phone or the WEB.=== There are following possibilities: *Check the device P2P function is enabled or not. (Main menu*>Setting*>Net...")
I can not use the P2P function on my cell phone or the WEB.
There are following possibilities:
- Check the device P2P function is enabled or not. (Main menu*>Setting*>Network*>P2P)
- Check the device is in the WAN or not.
- Check cell phone P2P login mode is right or not.
- It is the specified device P2P login port or not when you are using P2P client.
- Check user name or password is right or not.
- Check P2P SN is right or not. You can use the cell phone to scan the QR code on the device P2P interface (Main menu*>Setting*>Network*>P2P), or you can use the version information of the WEB to confirm. (For some previous series products, the device SN is the main board SN, it may result in error.)
