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| − | ==Dahua North America Technical Support==
| + | =Dahua North America Technical Support= |
| − | ===Remote Support Quick Links===
| |
| − | <gallery>
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| − | file:anydesk.png|Anydesk|link=https://anydesk.com/download
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| − | file:TeamViewer-01.png|Teamviewer 12|link=https://download.teamviewer.com/download/TeamViewer_Setup_en.exe
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| − | file:TeamViewer-01.png|Teamviewer 12<br />Quick Support|link=https://download.teamviewer.com/download/TeamViewerQS_en.exe
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| − | file:TeamViewer-01.png|Teamviewer 9<br />Quick Support|link=http://download.teamviewer.com/download/version_9x/TeamViewerQS.exe
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| − | file:TeamViewer-01.png|Teamviewer 9|link=http://dahuawiki.com/images/Software/Teamviewer/TeamViewer_Setup%209.exe
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| − | </gallery>
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| | | | |
| − | ===Online===
| + | Phone Support: '''877-606-1590''' |
| − | *[https://dahuasupport.desk.com/ Dahua Support Center]
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| − | *[https://dahuasupport.desk.com/customer/login?return_to=%2F%3Ft%3D624636 Click Here to Log In to the Dahua Support Center]
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| | | | |
| − | ===Email===
| + | Email Support: '''support.usa@dahuatech.com''' |
| − | [mailto:Support@DahuaSupport.Desk-Mail.com Email Support]
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| | | | |
| − | <html><!--If you already have jquery on the page you don't need to insert this script tag-->
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| − | <script src="http://ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js" type="text/javascript"></script>
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| | | | |
| − | <link href="https://cdn.desk.com/assets/widget_embed_191.css" media="screen" rel="stylesheet" type="text/css" />
| + | Technical Support hours: |
| − | <!--If you already have fancybox on the page this script tag should be omitted-->
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| − | <script src="https://cdn.desk.com/assets/widget_embed_libraries_191.js" type="text/javascript"></script>
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| | | | |
| − | <script>
| + | Monday - Friday: 5am - 5pm PT |
| − |
| |
| − | // ********************************************************************************
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| − | // This needs to be placed in the document body where you want the widget to render
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| − | // ********************************************************************************
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| − |
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| − | new DESK.Widget({
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| − | version: 1,
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| − | site: 'dahuasupport.desk.com',
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| − | port: '80',
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| − | type: 'email',
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| − | displayMode: 1, //0 for popup, 1 for lightbox
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| − | features: {
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| − | },
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| − | fields: {
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| − | ticket: {
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| − | // desc: '',
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| − | // labels_new: '',
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| − | // priority: '',
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| − | // subject: '',
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| − | // custom_installer: '',
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| − | // custom_lan_ip: '',
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| − | // custom_wan_ip: '',
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| − | // custom_serial_number: '',
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| − | // custom_firmware_version: '',
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| − | // custom_problem_type: '',
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| − | // custom_http_port: '',
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| − | // custom_tcp_port: '',
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| − | // custom_model: '',
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| − | // custom_phone_notification_to_customer: '',
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| − | // custom_company: '',
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| − | // custom_ticket_number: '',
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| − | // custom_generic: '',
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| − | // custom_adt: '',
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| − | // custom_brand_models: '',
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| − | // custom_wherepurchased: ''
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| − | },
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| − | interaction: {
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| − | // email: '',
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| − | // name: ''
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| − | },
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| − | email: {
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| − | //subject: '',
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| − | //body: ''
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| − | },
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| − | customer: {
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| − | // company: '',
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| − | // desc: '',
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| − | // first_name: '',
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| − | // last_name: '',
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| − | // locale_code: '',
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| − | // title: '',
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| − | // custom_customer_type: '',
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| − | // custom_vip: '',
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| − | // custom_account_manager: '',
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| − | // custom_cus_num: '',
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| − | // custom_company: ''
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| − | }
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| − | }
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| − | }).render();
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| − | </script></html>
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| | | | |
| − | ===Phone=== | + | |
| − | 877.606.1590
| + | |
| | + | ==Remote Support Quick Links== |
| | + | {| style="width: 100%; align:center;" |
| | + | ! style="text-align:center;"|[https://dahuawiki.com/images/Files/Software/RDP/AnyDesk.exe <ul class="fa-ul"> <li><i class="fab fa-windows fa-4x" style="color:darkred;></i></li></ul>] |
| | + | ! style="text-align:center;"|[https://dahuawiki.com/images/Files/Software/RDP/anydesk.dmg <ul class="fa-ul"> <li><i class="fab fa-apple fa-4x" style="color:darkred;"></i></li></ul>] |
| | + | ! style="text-align:center;"|[https://play.google.com/store/apps/developer?id=AnyDesk+Software+GmbH <ul class="fa-ul"><li><i class="fab fa-android fa-5x" style="color:darkred;></i></li></ul>] |
| | + | |- |
| | + | ! style="text-align:center;"|'''[https://dahuawiki.com/images/Files/Software/RDP/AnyDesk.exe Windows Remote Support]''' |
| | + | ! style="text-align:center;"|'''[https://dahuawiki.com/images/Files/Software/RDP/anydesk.dmg MacOS Remote Support]''' |
| | + | ! style="text-align:center;"|'''[https://play.google.com/store/apps/developer?id=AnyDesk+Software+GmbH Android Remote Support]''' |
| | + | |- |
| | + | |} |
