|
|
(46 intermediate revisions by 4 users not shown) |
Line 1: |
Line 1: |
− | ==Dahua North America Technical Support==
| + | =Dahua North America Technical Support= |
− | ===Remote Support Quick Links===
| |
− | <gallery>
| |
− | file:Windows_OS_Icon.png|Windows Remote Support|link=https://dahuawiki.com/images/Software/RDP/AnyDesk.exe
| |
− | file:OSX_OS_Icon.png|MacOS Remote Support|link=https://dahuawiki.com/images/Software/RDP/anydesk.dmg
| |
− | </gallery>
| |
− | ===Submit a Ticket===
| |
− | <html>
| |
− | <!-- ---------------------------------------------------------------------- -->
| |
− | <!-- NOTE: Please add the following <META> element to your page <HEAD>. -->
| |
− | <!-- If necessary, please modify the charset parameter to specify the -->
| |
− | <!-- character set of your HTML page. -->
| |
− | <!-- ---------------------------------------------------------------------- -->
| |
| | | |
− | <META HTTP-EQUIV="Content-type" CONTENT="text/html; charset=UTF-8">
| + | Phone Support: '''877-606-1590''' |
| | | |
− | <!-- ---------------------------------------------------------------------- -->
| + | Email Support: '''support.usa@dahuatech.com''' |
− | <!-- NOTE: Please add the following <FORM> element to your page. -->
| |
− | <!-- ---------------------------------------------------------------------- -->
| |
| | | |
− | <form action="https://webto.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8" method="POST">
| |
| | | |
− | <input type=hidden name="orgid" value="00D28000000VTpA">
| + | Technical Support hours: |
− | <input type=hidden name="retURL" value="https://dahuawiki.com/Main_Page">
| |
| | | |
− | <!-- ---------------------------------------------------------------------- -->
| + | Monday - Friday: 5am - 5pm PT |
− | <!-- NOTE: These fields are optional debugging elements. Please uncomment -->
| |
− | <!-- these lines if you wish to test in debug mode. -->
| |
− | <!-- <input type="hidden" name="debug" value=1> -->
| |
− | <!-- <input type="hidden" name="debugEmail" value="wu_bin5@dahuatech.com"> -->
| |
− | <!-- ---------------------------------------------------------------------- -->
| |
| | | |
− | <label for="name">Contact Name</label><input id="name" maxlength="80" name="name" size="20" type="text" /><br>
| |
| | | |
− | <label for="email">Email</label><input id="email" maxlength="80" name="email" size="20" type="text" /><br>
| |
| | | |
− | <label for="phone">Phone</label><input id="phone" maxlength="40" name="phone" size="20" type="text" /><br>
| + | ==Remote Support Quick Links== |
− | | + | {| style="width: 100%; align:center;" |
− | <label for="subject">Subject</label><input id="subject" maxlength="80" name="subject" size="20" type="text" /><br> | + | ! style="text-align:center;"|[https://dahuawiki.com/images/Files/Software/RDP/AnyDesk.exe <ul class="fa-ul"> <li><i class="fab fa-windows fa-4x" style="color:darkred;></i></li></ul>] |
− | | + | ! style="text-align:center;"|[https://dahuawiki.com/images/Files/Software/RDP/anydesk.dmg <ul class="fa-ul"> <li><i class="fab fa-apple fa-4x" style="color:darkred;"></i></li></ul>] |
− | Serial Number:<input id="00N2800000Ja0yd" maxlength="30" name="00N2800000Ja0yd" size="20" type="text" /><br>
| + | ! style="text-align:center;"|[https://play.google.com/store/apps/developer?id=AnyDesk+Software+GmbH <ul class="fa-ul"><li><i class="fab fa-android fa-5x" style="color:darkred;></i></li></ul>] |
− | | + | |- |
− | <label for="description">Description</label><textarea name="description"></textarea><br> | + | ! style="text-align:center;"|'''[https://dahuawiki.com/images/Files/Software/RDP/AnyDesk.exe Windows Remote Support]''' |
− | | + | ! style="text-align:center;"|'''[https://dahuawiki.com/images/Files/Software/RDP/anydesk.dmg MacOS Remote Support]''' |
− | <input type="hidden" id="00N0K00000JDvl8" name="00N0K00000JDvl8" value="0"/>
| + | ! style="text-align:center;"|'''[https://play.google.com/store/apps/developer?id=AnyDesk+Software+GmbH Android Remote Support]''' |
− | | + | |- |
− | <input type="submit" name="submit"> | + | |} |
− | | |
− | </form> | |
− | </html> | |
− | | |
− | ===Phone=== | |
− | 877.606.1590
| |
− | ===Email=== | |
− | [mailto:support.usa@global.dahuatech.com Email Support] | |