Difference between revisions of ":Internal Only/Head Count"
(→Dahua Technical Support Breakdown) |
(→Dahua Technical Support Breakdown) |
||
(7 intermediate revisions by the same user not shown) | |||
Line 39: | Line 39: | ||
||1 | ||1 | ||
||2 | ||2 | ||
− | || | + | ||32 |
|- | |- | ||
||Live Chat | ||Live Chat | ||
Line 49: | Line 49: | ||
|- | |- | ||
||Email | ||Email | ||
− | ||Same Agents as Inbound/Outbound | + | | colspan="5"|Same Agents as Inbound/Outbound |
− | |||
− | |||
− | |||
− | |||
|- | |- | ||
!|TOTAL | !|TOTAL | ||
− | || | + | ||25 |
− | || | + | ||4 |
− | || | + | ||1 |
− | || | + | ||2 |
− | || | + | ||32 |
|} | |} |
Latest revision as of 20:27, 20 March 2019
Headcount
As of 3.20.2019
Dahua Overall
Department | Agents | Supervisors | Total |
---|---|---|---|
Technical Support | |||
Sales | |||
Customer Service |
Dahua Technical Support Breakdown
Department | Tier 1 Agents | Tier 2 Agents | Tier 3 Agents | Supervisors | Total |
---|---|---|---|---|---|
Inbound/Outbound Calls | 25 | 4 | 1 | 2 | 32 |
Live Chat | 0 | 0 | 0 | 0 | 0 |
Same Agents as Inbound/Outbound | |||||
TOTAL | 25 | 4 | 1 | 2 | 32 |