Difference between revisions of ":Internal Only/Head Count"

(Dahua Technical Support Breakdown)
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Latest revision as of 20:27, 20 March 2019

Headcount

As of 3.20.2019

Dahua Overall

Department Agents Supervisors Total
Technical Support
Sales
Customer Service

Dahua Technical Support Breakdown

Department Tier 1 Agents Tier 2 Agents Tier 3 Agents Supervisors Total
Inbound/Outbound Calls 25 4 1 2 32
Live Chat 0 0 0 0 0
Email Same Agents as Inbound/Outbound
TOTAL 25 4 1 2 32