Difference between revisions of "DSS Express/Video Intercom/Add VTO and VTH to DSS Express"

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==How To Add A VTO and VTH to DSS Express==
 
==How To Add A VTO and VTH to DSS Express==
 
===Description===
 
===Description===
−
This Step by Step guide will provide instruction to setup A VTO2111D-WP To A VTH5221D via a LAN and Wireless LAN connection and connected to DSS Express
+
This Step by Step guide will provide instruction to setup A VTO2111D-WP To A VTH5221D via a LAN connection and connect to DSS Express
  
−
* VTH status indicator key:
 
−
[[File:VTO2VTH5Setup070.png|150x150px]]
 
 
===Prerequisites===
 
===Prerequisites===
−
* Power to VTH5221D and VTO2111D-WP (PoE or DC12V)
+
* VTO2111D-WP - Initialized, Configured on the Network
−
* Wired or wireless network
+
* VTH5221D - Initialized, Configured on the Network
−
* Windows PC on the network
+
* DSS Express Server - Setup, Configured on the Network
 +
* DSS Express Client installed - [[DSS Windows/Express/Client Install|How to Install DSS Express Client]]
 +
===Video Intercom Deployment Best Practices===
 +
 
 +
Video intercom devices require exact network and programming information entered at each interface in order for the devices to function as expected.
 +
 
 +
Before attempting the guide on this page it is useful to collect all the information from each device - VTH, VTO, and DSS Express. This will be useful as a reference when entering the different device information at each device.
 +
 
 +
For example building a spreadsheet like this would be recommended:
 +
 
 +
<div class="toccolours mw-collapsible" style="width:800px; overflow:auto;">
 +
<div style="font-weight:bold;line-height:1.6;">Example Video Intercom Device Information</div>
 +
<div class="mw-collapsible-content">
 +
 
 +
====DSS Express (DSS4004-S2) Device====
 +
{| class="wikitable"
 +
!|Device
 +
!|IP Address
 +
!|User Name
 +
!|Password
 +
!|Building Enable
 +
!|Unit Enable
 +
|-
 +
|DSS4004-S2
 +
|192.168.2.96
 +
|system
 +
|DahuaWIN2017
 +
|Disabled
 +
|Disabled
 +
|}
 +
====VTO Device====
 +
{| class="wikitable"
 +
!colspan="8" style="color:black; background-color:lightblue;"|Local Setting
 +
|-
 +
!|Device
 +
!|IP Address
 +
!|Device Type
 +
!|Villa Call No
 +
!|Building No.
 +
!|Unit No.
 +
!|VTO No.
 +
!|Call Centre Time
 +
|-
 +
|VTO2111d-WP
 +
|192.168.2.234
 +
|Villa Station
 +
|9901
 +
|0(Greyed Out)
 +
|0(Greyed Out)
 +
|8001
 +
|Unchecked
 +
|-
 +
!colspan="14" style="color:black; background-color:lightblue;"|SIP Server
 +
|-
 +
!|SIP Server
 +
!|Server Type
 +
!|SIP Server IP
 +
!|Port
 +
!|Username
 +
!|Password
 +
!|SIP Domain
 +
!|SIP Server Username
 +
!|SIP Server Password
 +
!|Alternate IP Addr
 +
!|Alternate Username
 +
!|Alternate Password
 +
!|Alternate VTS Address
 +
!|Alternate Server
 +
|-
 +
|Disabled
 +
|Express/DSS
 +
|192.168.2.96
 +
|5080
 +
|(VTO Number)
 +
|123456
 +
|VDP
 +
|system
 +
|DahuaWIN2017
 +
|(Not Used)
 +
|(Not Used)
 +
|(Not Used)
 +
|(Not Used)
 +
|Unchecked
 +
|-
 +
|}
 +
 
 +
====VTH Device====
 +
{| class="wikitable"
 +
!colspan="3" style="color:black; background-color:lightblue;"|Local Setting
 +
|-
 +
!|Device
 +
!|IP Address
 +
!|Room No.
 +
|-
 +
|VTH1510CH
 +
|192.168.2.167
 +
|9901#0
 +
|-
 +
!colspan="14" style="color:black; background-color:lightblue;"|SIP Server
 +
|-
 +
!|Server IP
 +
!|Network Port
 +
!|User Name
 +
!|Register Password
 +
!|Domain
 +
!|User Name
 +
!|Logon Password
 +
|-
 +
|192.168.2.96
 +
|5080
 +
|(VTH Building Number)
 +
|123456 (Always This Password)
 +
|VDP
 +
|system
 +
|DahuaWIN2017 (DSS Express Server Password)
 +
|-
 +
|}
 +
</div></div>
 +
 
 +
===Video Instructions===
 +
Coming Soon
 
===Step by Step Instructions===
 
===Step by Step Instructions===
−
Below are several sets of instructions for setting up both the VTO and VTH system in their respective interfaces.
+
Below are several sets of instructions for setting up the VTH, VTO, and DSS Express Client
−
===='''Wired Instructions'''====
+
 
−
Follow the instructions below for using a wired network (or PoE).
+
 
−
=====Video Instructions: VTO=====
+
'''
−
<embedvideo service="youtube">https://www.youtube.com/watch?v=iVkwsZ52S3Q</embedvideo>
+
=====VTH=====
−
=====VTO2111D-WP=====
+
'''
 +
1. Long press (for about 5 seconds) the Settings icon until a window pops up asking for a password
 +
 
 +
[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTH_Setup_1.jpg|600px]]
 +
 
 +
2. Enter the password (Default: 123456) and press OK
 +
 
 +
[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTH_Setup_2.jpg|600px]]
  
−
1. Please plug in the appropriate power supply, the VTO2111D-WP can use PoE or a DC power supply:
+
3. The Advanced Settings will be displayed
−
 
−
*PoE:
 
−
 
−
[[File:VTO2VTH5Setup003.jpg|300x300px]]
 
  
−
*DC power supply:
+
Under the Network information, confirm the Network information of the VTH device
  
−
[[File:VTO2VTH5Setup002.jpg|300x300px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTH_Setup_3.jpg|600px]]
  
−
2. For this exercise, the VTO will have both DC power and a direct Ethernet connection directly to a laptop for setup. After the unit has booted up make sure you have a network connection to the device via an Ethernet cable.
 
  
−
[[File:VTO2VTH5Setup001.jpg|600x600px]]
+
4. Under VTH Config - The Room No. can be adjusted by pressing/tapping inside the field and a keyboard will be displayed
  
−
3. If you are using a direct connection please set your devices IP address to 192.168.1.x (x=any available IP), subnet mask 255.255.255.0. This will ensure you are using the same IP scheme as the VTO's factory defaults.
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTH_Setup_4.jpg|600px]]
  
−
[[File:VTO2VTH5Setup067.JPG|600x600px]]
 
  
−
4. Launch Internet Explorer and enter the VTO's default IP address into the URL address bar: 192.168.1.110. If you cannot see the web page load on this default IP, then please press and hold the reset button located on the back side of the VTO for 15 seconds while the device is powered on. Once at the login page please enter the default username (admin) and password (admin).
+
5. Enter the correct Room No. , for this guide it will be 9901#0
  
−
[[File:VTO2VTH5Setup066.jpg|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTH_Setup_5.jpg|600px]]
  
−
5. After the login page please select Network Config on the left side. Under the TCP/IP tab please input the desired network configuration. For this exercise, the network uses a 192.168.2.x scheme, and the device will be configured on the wired interface (Eth0) and on a static IP address on the LAN (DCHP-Off). After the settings have been entered, select OK. Changing network schemes will disconnect the device when directly connected. From here the device can now be plugged into the network, and accessed from the network.
+
Then press OK
  
−
[[File:VTO2VTH5Setup068.png|600x600px]]
+
6. Under SIP Server, enter the information from the DSS Express Server, since it will be acting as the SIP server in this deployment.
  
−
6. To configure the Main VTH with the VTO we will need to add the VTH's room number (or desired room number) to the VTO. Select Indoor Manager on the left, select Add, from here the only necessary info will be the room number. For this example we will be using 9902 as the Main VTH's room number, select OK when this is finished. *Note* The VTO's room number can differ from this number (default of 6901), however this specific device can only add one Main VTH (with multiple VTH extensions).
+
All information must be entered on this screen
  
−
[[File:VTO2VTH5Setup069.png|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTH_Setup_6.jpg|600px]]
  
−
7. From here the VTO will use an auto negotiation protocol with the VTH. This process will sometimes require rebooting the device. To access the software reboot on the VTO please select Logout on the left side -> Reboot Device -> Reboot Device, and wait 2-5 minutes. Please follow the second part of the Step by Step instructions to setup and configure the VTH5221D
+
*Server IP: IP of DSS Express Server - in this example 192.168.2.96
 +
*Network Port: 5080
 +
*User Name: Leave at default
 +
*Register Pwd: Leave at default
 +
*Domain:VDP
 +
*User Name:username for DSS Express Server - in this example system
 +
*Login Pwd:password for user in DSS Express
  
−
[[File:VTO2VTH5Setup064.jpg|600x600px]]
+
7. Once the correct information for the DSS Express Server has been entered, toggle Enable Status to ON, then press OK
−
=====Video Instructions: VTH=====
 
−
<embedvideo service="youtube">https://www.youtube.com/watch?v=wejxTgVratI</embedvideo>
 
−
=====VTH5221D=====
 
−
1. Please plug in the appropriate power supply, the VTH5221D can use PoE or a DC power supply:
 
  
−
*PoE:
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTH_Setup_7.jpg|600px]]
−
 
−
[[File:VTO2VTH5Setup007.jpg|300x300px]]
 
  
−
*DC power supply:
+
8. Under VTO Config, enter the information from the VTO device in the section labeled Main_VTO
  
−
[[File:VTO2VTH5Setup006.jpg|300x300px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTH_Setup_8.jpg|600px]]
  
−
2. Once the VTH has booted up please tap the screen to wake up the main menu.
+
9. Once the information has been entered, switch Enable Status to ON
  
−
[[File:VTO2VTH5Setup0011.jpg|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTH_Setup_9.jpg|600px]]
  
−
Press and hold Setting until a login menu appears on the screen.
+
10. After a few moments you will get confirmation the VTO information has been set correctly
  
−
[[File:VTO2VTH5Setup0012.jpg|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTH_Setup_10.jpg|600px]]
  
−
Tap the area next to Password: and enter 888888 to get into the main settings of the device.
+
'''
  
−
[[File:VTO2VTH5Setup0014.jpg|600x600px]]
+
=====VTO=====
 +
'''
 +
1. Log into the web interface of the VTO by typing its address in a browser and entering the username and password
  
−
[[File:VTO2VTH5Setup0015.jpg|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_1.jpg|600px]]
  
−
3. At the Network area of the VTH tap Wired IP.
+
2. Once logged in select Network Setting
  
−
[[File:VTO2VTH5Setup0016.jpg|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_2.jpg|600px]]
  
−
4. Here you can set a static LAN IP, then select OK.
+
3. Select SIP Server on the left
  
−
[[File:VTO2VTH5Setup0017.jpg|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_3.jpg|600px]]
  
−
Alternatively you can use DHCP to grab an address from your Routers DHCP server, then select OK.
+
4. All information must be entered on this page
  
−
[[File:VTO2VTH5Setup0018.jpg|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_4.jpg|600px]]
  
−
5. To setup the Room No. tap the field and enter a four digit room number (or the number that had been added on the VTO) then select OK.
+
Uncheck Enable
  
−
[[File:VTO2VTH5Setup0028.jpg|600x600px]]
+
Server Type: Express/DSS
  
−
[[File:VTO2VTH5Setup0031.jpg|600x600px]]
+
IP Addr: IP Address of DSS Express Server
  
−
6. Tap VTO Set on the left and enter the VTO IP Address, username, and password that you configured in the VTO setup process.
+
Port: 5080
  
−
[[File:VTO2VTH5Setup0033.jpg|600x600px]]
+
leave Username/Password as default
  
−
Then Enable Status to ON.
+
SIP Domain: VDP
  
−
[[File:VTO2VTH5Setup0034.jpg|600x600px]]
+
SIP Server Username: system
  
−
'''Note:'''If the VTO not Connected symbol in the upper right corner does not go away, then you will need to reboot the device through Setting -> Reboot. If this does not work repeat this step. If that does not work, reboot the VTO and repeat this step.
+
SIP Server Password: Password for user
  
−
7. Once the VTO not Connected status is cleared, attempt to make a call from the VTO by pressing the blue door bell button.
 
  
−
[[File:VTO2VTH5Setup049.jpg|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_5.jpg|600px]]
  
−
[[File:VTO2VTH5Setup051.jpg|600x600px]]
+
5. Click Save once all fields have been entered.
  
−
[[File:VTO2VTH5Setup053.jpg|600x600px]]
+
The unit will reboot after making those settings changes.
−
===='''Wireless'''====
 
−
Follow the instructions below for using a wireless network.
 
−
=====Video Instructions: VTO=====
 
−
<embedvideo service="youtube">https://www.youtube.com/watch?v=nWBZzBo7gPI</embedvideo>
 
−
=====VTO2111D-WP=====
 
−
1. Please plug in the appropriate power supply, since the VTO2111D-WP can use PoE or a DC power supply:
 
−
 
−
*PoE:
 
−
 
−
[[File:VTO2VTH5Setup003.jpg|300x300px]]
 
  
−
*DC power supply:
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_5.jpg|600px]]
  
−
[[File:VTO2VTH5Setup002.jpg|300x300px]]
 
  
−
2. For this exercise, the VTO will have both DC power and a direct Ethernet connection directly to a laptop for setup. After the unit has booted up make sure you have a network connection to the device via an Ethernet cable.
 
  
−
[[File:VTO2VTH5Setup001.jpg|600x600px]]
+
'''
  
−
3. If you are using a direct connection please set your devices IP address to 192.168.1.x (x=any available IP), subnet mask 255.255.255.0. This will ensure you are using the same IP scheme as the VTO's factory defaults.
+
=====DSS Express Client=====
 +
'''
  
−
[[File:VTO2VTH5Setup067.JPG|600x600px]]
+
The VTO and VTH device now need to be added to the DSS Express through the DSS Express Client
  
−
4. Launch Internet Explorer and enter the VTO's default IP address into the URL address bar: 192.168.1.110. If you cannot see the web page load on this default IP, then please press and hold the reset button located on the back side of the VTO for 15 seconds while the device is powered on. Once at the login page please enter the default username (admin) and password (admin).
+
1. From the Homepage of DSS Express Client - Click Config
  
−
[[File:VTO2VTH5Setup066.jpg|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_1.jpg|600px]]
  
−
5. After the login page please select Network Config on the left side. Under the TCP/IP tab please input the desired network configuration under ETH2, which is the wifi interface. For this exercise, the network uses a 192.168.2.x scheme, and the device will be configured on the wireless interface (Eth2) and on a static IP address on the LAN (DCHP-Off). After the settings have been entered, select OK.
 
  
−
[[File:VTO2VTH5Setup071.png|600x600px]]
+
2. Click Residence Config
  
−
6. Now select WIFI Info on the left hand side then select Open WLAN and wait while the device scans for wifi networks in the area.  
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_2.jpg|600px]]
  
−
[[File:VTO2VTH5Setup072.png|600x600px]]
 
  
−
7. Once you have located your wireless network's name, select the + to connect. Enter in your password for the network and then select OK to proceed connecting. '''Note:''' The wireless network must operate on a 2.4GHz band for this device.
+
3. Make sure the settings - Build Enable and Unit Enable are not turned on
  
−
[[File:VTO2VTH5Setup073.png|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_3.jpg|600px]]
  
−
8. Once connected the State should list "Connected" on your designated network. You are now connected via wifi, however the current connection to the network will disconnect, please use the new IP address setup to connect to the VTO. From here the device can now be unplugged from the wired network.
 
  
−
[[File:VTO2VTH5Setup074.png|600x600px]]
+
4. From the Homepage of DSS Express Client - Click Device
  
−
9. To configure the Main VTH with the VTO we will need to add the VTH's room number (or desired room number) to the VTO. Select Indoor Manager on the left, select Add, from here the only necessary info will be the room number. For this example we will be using 9902 as the Main VTH's room number, select OK when this is finished. *Note* The VTO's room number can differ from this number (default of 6901), however this specific device can only add one Main VTH (with multiple VTH extensions).
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_4.jpg|600px]]
  
−
[[File:VTO2VTH5Setup069.png|600x600px]]
 
  
−
10. From here the VTO will use an auto negotiation protocol with the VTH. This process will sometimes require rebooting the device. To access the software reboot on the VTO please select Logout on the left side -> Reboot Device -> Reboot Device, and wait 2-5 minutes. Please follow the second part of the Step by Step instructions to setup and configure the VTH5221D
+
5. Click '+ Add'
  
−
[[File:VTO2VTH5Setup064.jpg|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_5.jpg|600px]]
−
=====Video Instructions: VTH=====
 
−
<embedvideo service="youtube">https://www.youtube.com/watch?v=ynHd3dBERYs</embedvideo>
 
−
=====VTH5221D=====
 
  
−
1. Please plug in the appropriate power supply, the VTH5221D can use PoE or a DC power supply:
 
  
−
*PoE:
+
6. The Add Device interface will appear. Enter all required information
 
   
 
   
−
[[File:VTO2VTH5Setup007.jpg|300x300px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_6.jpg|600px]]
 +
 
 +
*Device Name:Name for the device in the software
 +
*Register Mode: IP Address
 +
*Device Category: Video Intercom
 +
*IP Address: IP Address of Device
 +
*Port: 37777
 +
*Organization
 +
*Username: Username of device
 +
*Password: Password
 +
 
 +
7. Click Add to finish adding the device
 +
 
 +
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_7.jpg|600px]]
 +
 
 +
 
 +
8. Repeat the process to add the VTH, by clicking '+ Add'
 +
 
 +
 
 +
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_8.jpg|600px]]
 +
 
 +
 
 +
9. Enter all device information and click Add to finish adding the device
 +
 
 +
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_9.jpg|600px]]
 +
 
 +
 
 +
10. Once the devices have been added, click the Pencil icon under the Operation column to confirm the device details.
 +
 
 +
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_10.jpg|600px]]
 +
 
 +
 
 +
11. Click Video Channel
  
−
*DC power supply:
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_11.jpg|600px]]
  
−
[[File:VTO2VTH5Setup006.jpg|300x300px]]
 
  
−
2. Once the VTH has booted up please tap the screen to wake up the main menu.
+
12. Click Get Info
  
−
[[File:VTO2VTH5Setup0011.jpg|600x600px]]
 
  
−
Press and hold Setting until a login menu appears on the screen.
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_12.jpg|600px]]
  
−
[[File:VTO2VTH5Setup0012.jpg|600x600px]]
 
  
−
Tap the area next to Password: and enter 888888 to get into the main settings of the device.
+
13. Click AC Channel, then Get Info
  
−
[[File:VTO2VTH5Setup0014.jpg|600x600px]]
 
  
−
[[File:VTO2VTH5Setup0015.jpg|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_DSS_Express_Client_13.jpg|600px]]
  
−
3. At the Network menu under WLAN tap "OFF" to turn wifi on.
+
Click OK
  
−
[[File:VTO2VTH5Setup0016.jpg|600x600px]]
+
Once complete
  
−
[[File:VTO2VTH5Setup0021.png|600x600px]]
+
===Troubleshooting===
  
 +
*If you are able to get only video and no door/lock control, or vice versa, try confirming the Device Information at the DSS Express Client:
  
−
4. Once the VTH has scanned the 2.4GHz networks in the area, tap the WIFI Name that belongs to your network.
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_Troubleshooting_1.jpg|600px]]
  
−
[[File:VTO2VTH5Setup0025.jpg|600x600px]]
 
  
−
5. Now enter in the password for your WIFI network, and then select OK.
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_Troubleshooting_2.jpg|600px]]
  
−
[[File:VTO2VTH5Setup0023.jpg|600x600px]]
+
=====VTO=====
  
−
[[File:VTO2VTH5Setup0024.jpg|600x600px]]
+
* If VTO and VTH won't communicate with each other after setting up, follow the below troubleshooting steps:
  
−
[[File:VTO2VTH5Setup0025.jpg|600x600px]]
+
1. When the unit boots back up, log into the device again and go to Local Setting
  
−
6. Now, select WireLess IP at the top of the screen and either enter your network information (IP, Subnet Mask, Gateway) . Alternatively you can tap the DHCP slider to turn on automatic addressing (the network needs a DHCP server, typically a router or modem). Then Select OK.
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_6-1.jpg|600px]]
  
−
[[File:VTO2VTH5Setup0026.jpg|600x600px]]
+
2. Change Villa Call No. to the Room No. the VTH was set to in the previous step (In this example from 9901 to 9901#0)
  
−
7. To setup the Room No. tap the field and enter a four digit room number (or the number that had been added on the VTO) then select OK.
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_6-2.jpg|600px]]
  
−
[[File:VTO2VTH5Setup0028.jpg|600x600px]]
+
3. Click Confirm to save changes
  
−
[[File:VTO2VTH5Setup0031.jpg|600x600px]]
+
[[File:DSS_Express_-_Add_VTO_and_VTH_-_6-3.jpg|600px]]
  
−
8. Tap VTO Set on the left and enter the VTO IP Address, username, and password that you configured in the VTO setup process.  
+
4. Press the call button on VTO again and see if the VTH will receive the call. If the call goes through, follow the rest of the steps.
  
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[[File:VTO2VTH5Setup0033.jpg|600x600px]]
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5. Log into the web interface of the VTO by typing its address in a browser and entering the username and password
  
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Then Enable Status to ON.
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[[File:DSS_Express_-_Add_VTO_and_VTH_-_1.jpg|600px]]
  
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[[File:VTO2VTH5Setup0034.jpg|600x600px]]
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6. Click Local Setting
  
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'''Note:'''If the VTO not Connected symbol in the upper right corner does not go away, then you will need to reboot the device through Setting -> Reboot. If this does not work repeat this step. If that does not work, reboot the VTO and repeat this step.
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[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTO2-2.jpg|600px]]
  
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9. Once the VTO not Connected status is cleared, attempt to make a call from the VTO by pressing the blue door bell button.
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7. Change the Villa Call No. from 9901#0 -> 9901
  
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[[File:VTO2VTH5Setup049.jpg|600x600px]]
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[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTO2-3.jpg|600px]]
  
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[[File:VTO2VTH5Setup051.jpg|600x600px]]
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8. Click Confirm to save changes
  
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[[File:VTO2VTH5Setup053.jpg|600x600px]]
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[[File:DSS_Express_-_Add_VTO_and_VTH_-_VTO2-4.jpg|600px]]
  
  
 
[[Category:VTO]]
 
[[Category:VTO]]
 
[[Category:VTH]]
 
[[Category:VTH]]

Latest revision as of 22:18, 1 April 2021

How To Add A VTO and VTH to DSS Express

Description

This Step by Step guide will provide instruction to setup A VTO2111D-WP To A VTH5221D via a LAN connection and connect to DSS Express

Prerequisites

  • VTO2111D-WP - Initialized, Configured on the Network
  • VTH5221D - Initialized, Configured on the Network
  • DSS Express Server - Setup, Configured on the Network
  • DSS Express Client installed - How to Install DSS Express Client

Video Intercom Deployment Best Practices

Video intercom devices require exact network and programming information entered at each interface in order for the devices to function as expected.

Before attempting the guide on this page it is useful to collect all the information from each device - VTH, VTO, and DSS Express. This will be useful as a reference when entering the different device information at each device.

For example building a spreadsheet like this would be recommended:

Example Video Intercom Device Information

DSS Express (DSS4004-S2) Device

Device IP Address User Name Password Building Enable Unit Enable
DSS4004-S2 192.168.2.96 system DahuaWIN2017 Disabled Disabled

VTO Device

Local Setting
Device IP Address Device Type Villa Call No Building No. Unit No. VTO No. Call Centre Time
VTO2111d-WP 192.168.2.234 Villa Station 9901 0(Greyed Out) 0(Greyed Out) 8001 Unchecked
SIP Server
SIP Server Server Type SIP Server IP Port Username Password SIP Domain SIP Server Username SIP Server Password Alternate IP Addr Alternate Username Alternate Password Alternate VTS Address Alternate Server
Disabled Express/DSS 192.168.2.96 5080 (VTO Number) 123456 VDP system DahuaWIN2017 (Not Used) (Not Used) (Not Used) (Not Used) Unchecked

VTH Device

Local Setting
Device IP Address Room No.
VTH1510CH 192.168.2.167 9901#0
SIP Server
Server IP Network Port User Name Register Password Domain User Name Logon Password
192.168.2.96 5080 (VTH Building Number) 123456 (Always This Password) VDP system DahuaWIN2017 (DSS Express Server Password)

Video Instructions

Coming Soon

Step by Step Instructions

Below are several sets of instructions for setting up the VTH, VTO, and DSS Express Client


VTH

1. Long press (for about 5 seconds) the Settings icon until a window pops up asking for a password

DSS Express - Add VTO and VTH - VTH Setup 1.jpg

2. Enter the password (Default: 123456) and press OK

DSS Express - Add VTO and VTH - VTH Setup 2.jpg

3. The Advanced Settings will be displayed

Under the Network information, confirm the Network information of the VTH device

DSS Express - Add VTO and VTH - VTH Setup 3.jpg


4. Under VTH Config - The Room No. can be adjusted by pressing/tapping inside the field and a keyboard will be displayed

DSS Express - Add VTO and VTH - VTH Setup 4.jpg


5. Enter the correct Room No. , for this guide it will be 9901#0

DSS Express - Add VTO and VTH - VTH Setup 5.jpg

Then press OK

6. Under SIP Server, enter the information from the DSS Express Server, since it will be acting as the SIP server in this deployment.

All information must be entered on this screen

DSS Express - Add VTO and VTH - VTH Setup 6.jpg

  • Server IP: IP of DSS Express Server - in this example 192.168.2.96
  • Network Port: 5080
  • User Name: Leave at default
  • Register Pwd: Leave at default
  • Domain:VDP
  • User Name:username for DSS Express Server - in this example system
  • Login Pwd:password for user in DSS Express

7. Once the correct information for the DSS Express Server has been entered, toggle Enable Status to ON, then press OK

DSS Express - Add VTO and VTH - VTH Setup 7.jpg

8. Under VTO Config, enter the information from the VTO device in the section labeled Main_VTO

DSS Express - Add VTO and VTH - VTH Setup 8.jpg

9. Once the information has been entered, switch Enable Status to ON

DSS Express - Add VTO and VTH - VTH Setup 9.jpg

10. After a few moments you will get confirmation the VTO information has been set correctly

DSS Express - Add VTO and VTH - VTH Setup 10.jpg

VTO

1. Log into the web interface of the VTO by typing its address in a browser and entering the username and password

DSS Express - Add VTO and VTH - 1.jpg

2. Once logged in select Network Setting

DSS Express - Add VTO and VTH - 2.jpg

3. Select SIP Server on the left

DSS Express - Add VTO and VTH - 3.jpg

4. All information must be entered on this page

DSS Express - Add VTO and VTH - 4.jpg

Uncheck Enable

Server Type: Express/DSS

IP Addr: IP Address of DSS Express Server

Port: 5080

leave Username/Password as default

SIP Domain: VDP

SIP Server Username: system

SIP Server Password: Password for user


DSS Express - Add VTO and VTH - 5.jpg

5. Click Save once all fields have been entered.

The unit will reboot after making those settings changes.

DSS Express - Add VTO and VTH - 5.jpg


DSS Express Client

The VTO and VTH device now need to be added to the DSS Express through the DSS Express Client

1. From the Homepage of DSS Express Client - Click Config

DSS Express - Add VTO and VTH - DSS Express Client 1.jpg


2. Click Residence Config

DSS Express - Add VTO and VTH - DSS Express Client 2.jpg


3. Make sure the settings - Build Enable and Unit Enable are not turned on

DSS Express - Add VTO and VTH - DSS Express Client 3.jpg


4. From the Homepage of DSS Express Client - Click Device

DSS Express - Add VTO and VTH - DSS Express Client 4.jpg


5. Click '+ Add'

DSS Express - Add VTO and VTH - DSS Express Client 5.jpg


6. The Add Device interface will appear. Enter all required information

DSS Express - Add VTO and VTH - DSS Express Client 6.jpg

  • Device Name:Name for the device in the software
  • Register Mode: IP Address
  • Device Category: Video Intercom
  • IP Address: IP Address of Device
  • Port: 37777
  • Organization
  • Username: Username of device
  • Password: Password

7. Click Add to finish adding the device

DSS Express - Add VTO and VTH - DSS Express Client 7.jpg


8. Repeat the process to add the VTH, by clicking '+ Add'


DSS Express - Add VTO and VTH - DSS Express Client 8.jpg


9. Enter all device information and click Add to finish adding the device

DSS Express - Add VTO and VTH - DSS Express Client 9.jpg


10. Once the devices have been added, click the Pencil icon under the Operation column to confirm the device details.

DSS Express - Add VTO and VTH - DSS Express Client 10.jpg


11. Click Video Channel

DSS Express - Add VTO and VTH - DSS Express Client 11.jpg


12. Click Get Info


DSS Express - Add VTO and VTH - DSS Express Client 12.jpg


13. Click AC Channel, then Get Info


DSS Express - Add VTO and VTH - DSS Express Client 13.jpg

Click OK

Once complete

Troubleshooting

  • If you are able to get only video and no door/lock control, or vice versa, try confirming the Device Information at the DSS Express Client:

DSS Express - Add VTO and VTH - Troubleshooting 1.jpg


DSS Express - Add VTO and VTH - Troubleshooting 2.jpg

VTO
  • If VTO and VTH won't communicate with each other after setting up, follow the below troubleshooting steps:

1. When the unit boots back up, log into the device again and go to Local Setting

DSS Express - Add VTO and VTH - 6-1.jpg

2. Change Villa Call No. to the Room No. the VTH was set to in the previous step (In this example from 9901 to 9901#0)

DSS Express - Add VTO and VTH - 6-2.jpg

3. Click Confirm to save changes

DSS Express - Add VTO and VTH - 6-3.jpg

4. Press the call button on VTO again and see if the VTH will receive the call. If the call goes through, follow the rest of the steps.

5. Log into the web interface of the VTO by typing its address in a browser and entering the username and password

DSS Express - Add VTO and VTH - 1.jpg

6. Click Local Setting

DSS Express - Add VTO and VTH - VTO2-2.jpg

7. Change the Villa Call No. from 9901#0 -> 9901

DSS Express - Add VTO and VTH - VTO2-3.jpg

8. Click Confirm to save changes

DSS Express - Add VTO and VTH - VTO2-4.jpg

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