Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.

Difference between revisions of "Frequently Asked Questions"

(NVR)
(NVR)
Line 21: Line 21:
 
|Main board is damaged.  
 
|Main board is damaged.  
 
|-
 
|-
!rowspan="8"|NVR often automatically shuts down or stops running.  
+
!rowspan="6"|NVR often automatically shuts down or stops running.  
 
|Input voltage is not stable or it is too low.
 
|Input voltage is not stable or it is too low.
 
|-
 
|-
Line 34: Line 34:
 
|Hardware malfunction.  
 
|Hardware malfunction.  
 
|-
 
|-
!rowspan="8"|System is unable to detect hard drive.  
+
!rowspan="4"|System is unable to detect hard drive.  
 
|HDD is broken.
 
|HDD is broken.
 
|-
 
|-

Revision as of 16:00, 5 May 2017

Frequently Asked Questions

NVR

NVR FAQ
NVR will not boot. Input power is not correct.
Power connection is not correct.
Power switch button is damaged.
Program upgrade is wrong.
HDD malfunction or something wrong with HDD ribbon.
Seagate DB35.1, DB35.2,SV35 or Maxtor 17-g has compatibility problem. Please upgrade to the latest version to solve this problem.
Front panel error.
Main board is damaged.
NVR often automatically shuts down or stops running. Input voltage is not stable or it is too low.
HDD malfunction or something wrong wit the ribbon.
Button power is not enough.
Front video signal is not stable.
Working environment is too harsh, too much dust.
Hardware malfunction.
System is unable to detect hard drive. HDD is broken.
HDD ribbon is damaged.
HDD cable connection is loose.
Main board SATA port is broken.

DVR

IP Camera

PTZ

Third Party