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Difference between revisions of "Frequently Asked Questions"

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|Main board SATA port is broken.  
 
|Main board SATA port is broken.  
 
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!rowspan="4"|Video loss from 1, multiple, or all channels.
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!rowspan="5"|Video loss from 1, multiple, or all channels.
 
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|-
 
|Program is not compatible. Please upgrade to the latest version.
 
|Program is not compatible. Please upgrade to the latest version.

Revision as of 16:03, 5 May 2017

Frequently Asked Questions

NVR

NVR FAQ
NVR will not boot. Input power is not correct.
Power connection is not correct.
Power switch button is damaged.
Program upgrade is wrong.
HDD malfunction or something wrong with HDD ribbon.
Seagate DB35.1, DB35.2,SV35 or Maxtor 17-g has compatibility problem. Please upgrade to the latest version to solve this problem.
Front panel error.
Main board is damaged.
NVR often automatically shuts down or stops running. Input voltage is not stable or it is too low.
HDD malfunction or something wrong wit the ribbon.
Button power is not enough.
Front video signal is not stable.
Working environment is too harsh, too much dust.
Hardware malfunction.
System is unable to detect hard drive. HDD is broken.
HDD ribbon is damaged.
HDD cable connection is loose.
Main board SATA port is broken.
Video loss from 1, multiple, or all channels.
Program is not compatible. Please upgrade to the latest version.
Brightness is 0. Please restore factory default setup.
Check your screen saver.
NVR hardware malfunctions.
I can not search local records.
HDD ribbon is damaged.
HDD is broken.
Upgraded program is not compatible.
The recorded file has been overwritten.
Record function has been disabled

DVR

IP Camera

PTZ

Third Party