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Difference between revisions of ":Salesforce Interface Map"

(Shoretel ECC)
(Cases Window)
Line 47: Line 47:
  
 
==Cases Window==
 
==Cases Window==
 +
====Description====
 +
 +
====Interface====
 
[[file:SF_UI_Overview3.png|600px]]
 
[[file:SF_UI_Overview3.png|600px]]

Revision as of 16:51, 23 January 2018

Salesforce Interface

Queues View

Description

Interface

SF UI Overview1.png

Quick Access Bar

SF UI Overview2.png

Phone

Description

Interface

SF UI Overview4.png -Default State

SF UI Overview5.png -Logged in State

Omni-Channel

Description

Interface

SF UI Overview6.png -Default State

SF UI Overview7.png -Logged in, and Available State

History

Description

Interface

SF UI Overview8.png

Notes

Description

Interface

SF UI Overview9.png

Shoretel ECC

Description

Interface

SF UI Overview10.png -Default State

SF UI Overview11.png -Logged in, Not Logged Into Queues

SF UI Overview12.png -Logged in, and Logged Into Queues

Cases Window

Description

Interface

SF UI Overview3.png