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Difference between revisions of "Troubleshoot/NVR/DDNSTroubleshoot"

(Created page with "===DDNS registration failed or can not access the device domain name.=== There are following possibilities: *Check the device is connected to the WAN. Please check the device...")
 
(DDNS registration failed or can not access the device domain name.)
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===DDNS registration failed or can not access the device domain name.===
 
===DDNS registration failed or can not access the device domain name.===
 
There are following possibilities:
 
There are following possibilities:
*Check the device is connected to the WAN. Please check the device has got the IP address if the PPPoE can dial. If there is a router, please check the router to make sure the device IP is online.
+
*Check the device to see if it is connected to the network.  
*Check the corresponding protocol of the DDNS is enabled. Check the DDNS function is OK or not.  
+
*Ensure that you can connect to the system on via the local network.
*Check DNS setup is right or not. Default Google DNS server is 8.8.8.8, 8.8.5.5. You can use different DNS provided by your ISP.
+
*Check the corresponding protocol of the DDNS is enabled.  
 +
*Check the DDNS credentials at the DDNS site and menu of the system.  
 +
*Default Google DNS server is 8.8.8.8, 8.8.5.5.  
 +
*Use different DNS provided by your ISP.

Revision as of 23:25, 16 November 2015

DDNS registration failed or can not access the device domain name.

There are following possibilities:

  • Check the device to see if it is connected to the network.
  • Ensure that you can connect to the system on via the local network.
  • Check the corresponding protocol of the DDNS is enabled.
  • Check the DDNS credentials at the DDNS site and menu of the system.
  • Default Google DNS server is 8.8.8.8, 8.8.5.5.
  • Use different DNS provided by your ISP.