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Difference between revisions of ":Process/Reporting February"

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=February 2019=
 
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==Week 1: February 3 to 9==
 
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Revision as of 17:08, 4 March 2019

February 2019

Week 1: February 3 to 9

Type Inbound Calls Outbound Calls Abandoned Voicemails Cases Created Cases Closed Escalated Cases RMA Created RMA Completed
Dahua North America 537 80 102 14
FLIR 334 31 0
Lorex 7579 658 - - 4097 3628 - 580 489
Empower 2 1
TOTAL

Week 2: February 11 to 17

Type Inbound Calls Outbound Calls Abandoned Voicemails Cases Created Cases Closed Escalated Cases RMA Created RMA Completed
Dahua North America 501 74 97
FLIR 300 19 0
Lorex
Empower 3 0
TOTAL

Week 3: February 18 to 24

Type Inbound Calls Outbound Calls Abandoned Voicemails Cases Created Cases Closed Escalated Cases RMA Created RMA Completed
Dahua North America 406 61 145
FLIR 391 17 0
Lorex
Empower 4 1
TOTAL

Week 4: February 25 to March 1

Type Inbound Calls Outbound Calls Abandoned Voicemails Cases Created Cases Closed Escalated Cases RMA Created RMA Completed
Dahua North America
FLIR
Lorex
Empower
TOTAL
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