Difference between revisions of ":Internal Only/Head Count"
(→Lorex Overall) |
(→Dahua Technical Support Breakdown) |
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||Inbound/Outbound Calls | ||Inbound/Outbound Calls | ||
− | || | + | ||25 |
− | || | + | ||4 |
− | || | + | ||1 |
− | || | + | ||2 |
|| | || | ||
|- | |- | ||
||Live Chat | ||Live Chat | ||
− | || | + | ||0 |
− | || | + | ||0 |
− | || | + | ||0 |
− | || | + | ||0 |
− | || | + | ||0 |
|- | |- | ||
||Email | ||Email | ||
− | || | + | ||Same Agents as Inbound/Outbound |
− | || | + | ||Same Agents as Inbound/Outbound |
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|| | || |
Revision as of 20:25, 20 March 2019
Headcount
As of 3.20.2019
Dahua Overall
Department | Agents | Supervisors | Total |
---|---|---|---|
Technical Support | |||
Sales | |||
Customer Service |
Dahua Technical Support Breakdown
Department | Tier 1 Agents | Tier 2 Agents | Tier 3 Agents | Supervisors | Total |
---|---|---|---|---|---|
Inbound/Outbound Calls | 25 | 4 | 1 | 2 | |
Live Chat | 0 | 0 | 0 | 0 | 0 |
Same Agents as Inbound/Outbound | Same Agents as Inbound/Outbound | ||||
TOTAL |