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Difference between revisions of ":Internal Only/Avaya/VPN Setup"

(Instructions)
(Instructions)
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==Instructions==
 
==Instructions==
 
1. Install Java from [https://www.odrive.com/s/926fd8fe-3abd-4424-85e3-83ce98b48e3e-5cd45b33 here]
 
1. Install Java from [https://www.odrive.com/s/926fd8fe-3abd-4424-85e3-83ce98b48e3e-5cd45b33 here]
 +
 +
[[File:2019-05-09_10-58-30.png|300px]]
  
 
2. Install Cisco AnyConnect from [https://www.odrive.com/s/92f6579c-dbe3-4570-8f3d-3b25e0aec2bd-5cd46862 here]
 
2. Install Cisco AnyConnect from [https://www.odrive.com/s/92f6579c-dbe3-4570-8f3d-3b25e0aec2bd-5cd46862 here]

Revision as of 17:59, 9 May 2019

How to Setup Call Center VPN

Prerequisites

  • Avaya Phone ID-Example: 63602
  • Avaya Phone ID Password-Example:63602

Extension-Example:49069

Instructions

1. Install Java from here

2019-05-09 10-58-30.png

2. Install Cisco AnyConnect from here

3. Navigate to "C:\Windows\System32\drivers\etc" open "hosts" with notepad, and add the following:

170.14.88.5 cdcawv010.na.convergys.com

Avaya VPN Setup1.png