Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.

Difference between revisions of "Troubleshoot/NVR/System Does Not Boot"

 
Line 1: Line 1:
===System does not boot===
+
==System does not boot==
 
* Disconnect, reconnect power and video cables to system.
 
* Disconnect, reconnect power and video cables to system.
 
* Disconnect HDD and boot system. If system boots without HDD, then HDD has failed or is not compatible.
 
* Disconnect HDD and boot system. If system boots without HDD, then HDD has failed or is not compatible.
There are following possibilities:
+
 
*Input power is not correct.
+
===There are following possibilities:===
*Power connection is not correct.  
+
*If Input power is not correct then switch input power.
*Power switch button is damaged.
+
*If Power connection is not correct then switch power connection.  
*Program upgrade is wrong.
+
*If Power switch button is damaged then replace power switch.
*HDD malfunction or something wrong with HDD ribbon.
+
*If Program upgrade is wrong then install correct program upgrade or send to RMA.
*Seagate DB35.1, DB35.2,SV35 or Maxtor 17*g has compatibility problem. Please upgrade to the latest version to solve this problem.
+
*If HDD malfunction or something wrong with HDD ribbon then replace HDD or Ribbon.
*Front panel error.
+
*If Seagate DB35.1, DB35.2,SV35 or Maxtor 17*g has compatibility problem. Please upgrade to the latest version to solve this problem.
*Main board is damaged.
+
*If Front panel error then replace front panel.
 +
*If Main board is damaged then replace main board.
 +
 
 +
 
 +
 
 +
 
 
[[Category:Troubleshoot]]
 
[[Category:Troubleshoot]]
 
[[Category:NVR]]
 
[[Category:NVR]]

Latest revision as of 02:39, 17 August 2016

System does not boot

  • Disconnect, reconnect power and video cables to system.
  • Disconnect HDD and boot system. If system boots without HDD, then HDD has failed or is not compatible.

There are following possibilities:

  • If Input power is not correct then switch input power.
  • If Power connection is not correct then switch power connection.
  • If Power switch button is damaged then replace power switch.
  • If Program upgrade is wrong then install correct program upgrade or send to RMA.
  • If HDD malfunction or something wrong with HDD ribbon then replace HDD or Ribbon.
  • If Seagate DB35.1, DB35.2,SV35 or Maxtor 17*g has compatibility problem. Please upgrade to the latest version to solve this problem.
  • If Front panel error then replace front panel.
  • If Main board is damaged then replace main board.