Difference between revisions of ":Bug Tracker"

(2. Secondary HDMI Unable to Output 1080P)
(1. Push Notifications Not Working on Mobile App)
Line 2: Line 2:
 
==1. Push Notifications Not Working on Mobile App==
 
==1. Push Notifications Not Working on Mobile App==
 
===Description===
 
===Description===
 +
Push notifications do not work despite everything appearing to be setup properly
 
===Affected Systems===
 
===Affected Systems===
 
*DHI-NVR5208-8P-4KS2
 
*DHI-NVR5208-8P-4KS2
 +
*DH-NVR5016-4KS2
 +
*NVR5032-4KS2
 +
*NVR5064-4KS2
 +
*NVR5208-4KS2
 +
*NVR5216-4KS2
 +
*NVR5216-8P-4KS2
 +
*NVR5224-24P-4KS2
 +
*NVR5232-4KS2
 +
*NVR5232-8P-4KS2
 +
*NVR5416-4KS2
 +
*NVR5424-24P-4KS2
 +
*NVR5464-4KS2
 +
*NVR5816-16P-4KS2
 +
*NVR5816-4KS2
 +
*NVR5832-16P-4KS2
 +
*NVR5832-4KS2
 +
*NVR5864-16P-4KS2
 +
*NVR5864-4KS2
 
===Affected Firmware===
 
===Affected Firmware===
*
+
*DH_NVR5XXX-4K_Eng_V3.210.0003.0.R.20170418.zip
 
===Solution===
 
===Solution===
 
*Set DNS1 to 8.8.8.8
 
*Set DNS1 to 8.8.8.8
 
*Set DNS2 to 8.8.4.4
 
*Set DNS2 to 8.8.4.4
 
===Working Firmware===
 
===Working Firmware===
 +
N/A
  
 
==2. Secondary HDMI Unable to Output 1080P==
 
==2. Secondary HDMI Unable to Output 1080P==

Revision as of 20:19, 12 October 2017

Bug Tracker

1. Push Notifications Not Working on Mobile App

Description

Push notifications do not work despite everything appearing to be setup properly

Affected Systems

  • DHI-NVR5208-8P-4KS2
  • DH-NVR5016-4KS2
  • NVR5032-4KS2
  • NVR5064-4KS2
  • NVR5208-4KS2
  • NVR5216-4KS2
  • NVR5216-8P-4KS2
  • NVR5224-24P-4KS2
  • NVR5232-4KS2
  • NVR5232-8P-4KS2
  • NVR5416-4KS2
  • NVR5424-24P-4KS2
  • NVR5464-4KS2
  • NVR5816-16P-4KS2
  • NVR5816-4KS2
  • NVR5832-16P-4KS2
  • NVR5832-4KS2
  • NVR5864-16P-4KS2
  • NVR5864-4KS2

Affected Firmware

  • DH_NVR5XXX-4K_Eng_V3.210.0003.0.R.20170418.zip

Solution

  • Set DNS1 to 8.8.8.8
  • Set DNS2 to 8.8.4.4

Working Firmware

N/A

2. Secondary HDMI Unable to Output 1080P

Description

HDMI 2 only able to output at 720P resolution. Previous firmware allowed for 1080P output.

Affected Systems

  • DHI-HCVR58A32S-S2
  • DHI-HCVR74A16L
  • DHI-HCVR78A16S

Affected Firmware

  • DH_HCVR7xxx(V2.0)_SpnEng_NP_V3.210.0001.0.R.20160322.zip

Solution

Pending

Working Firmware

  • DH_HCVR7xxx(V2.0)_SpnEng_NP_V3.210.0001.0.R.20151125.zip

Bug Name

Description

Affected Systems

Affected Firmware

Solution

Working Firmware