Difference between revisions of ":DNA BiWeekly Meeting"

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====Shoretel / Mitel====
 
====Shoretel / Mitel====
 
{| class="wikitable"
 
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|+Inbound Calls
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|+Inbound Calls-866.606.1590
 
|-
 
|-
 
|Total
 
|Total
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|0
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|335
 
|-
 
|-
 
|Answered
 
|Answered
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|132
 
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|Unanswered
 
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|203
 
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Revision as of 17:53, 6 November 2017

Dahua North America Tech Support Meeting Information

Call In-Bridge Info

Schedule

Date: November 8, 2017 @ 11:00AM-12:00PM PST

Topics

  • Shoretel = Mitel
  • Salesforce
  • New Serial Tracker

Backend

Trends

Inbound Call Volume

October 30, 2017 to November 3, 2017

Desk.com

Shoretel / Mitel

Inbound Calls-866.606.1590
Total 335
Answered 132
Unanswered 203

Developer Corner

New on the Wiki

New on LearnDahua

Sales Training

  • NVR Sales Training- NVR sales training focusing on key feature, and product capabilities. Suitable for all audiences
  • IP Fixed Camera Sales Training- IP-Fixed-Camera sales training focusing on key feature, and product capabilities. Suitable for all audiences.
  • IP Panorama Camera Sales Training -IP Panorama Camera sales training focusing on key feature, and product capabilities. Suitable for all audiences.
  • HCVR & XVR Sales Training - XVR and DVR Sales training focusing on key features, and product capabilities. Suitable for all audiences

External

  • N/A

Internal

  • Technical Certification Online Resource
  • Technical Training
  • Technical Assessment
  • Presentation Resource
  • HCVR & XVR Internal Training
  • DSS Introduction
  • Technical Support Operations

New Hires

  • Barry Rossen
  • William Valencia
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