Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.
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| + | file:listicon.png|Global To Do|link=Hidden:GlobalToDo | ||
file:bug-reporter.png|Bug Tracker|link=Internal:Bug_Tracker | file:bug-reporter.png|Bug Tracker|link=Internal:Bug_Tracker | ||
file:DangerIcon.png|Report a Problem with DahuaWiki|link=Report_Issue | file:DangerIcon.png|Report a Problem with DahuaWiki|link=Report_Issue | ||
| + | file:Broken-Chain.png|Report an Issue|link=https://docs.google.com/forms/d/e/1FAIpQLSeuJkW4C3JQq-toYv-y4XlniBSScRNucGREt9HQ20Y6qAEiFg/viewform?usp=sf_link | ||
| + | file:operatoricon.png|Call Scripts|Internal:Scripts | ||
| + | file:coffeeIcon.png|Request Time Off|https://goo.gl/forms/N5YlxAYqKD2geQQu2 | ||
</gallery> | </gallery> | ||
__NOTOC__ | __NOTOC__ | ||
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===Tech Support Bi-Weekly Meeting=== | ===Tech Support Bi-Weekly Meeting=== | ||
*[[Internal:DNA_BiWeekly_Meeting1|October 30, 2017 to November 3, 2017]] | *[[Internal:DNA_BiWeekly_Meeting1|October 30, 2017 to November 3, 2017]] | ||
Revision as of 19:01, 17 November 2017
Dahua USA Internal Information
Desk.com
Salesforce Production Server
Salesforce Production Server
- Shoretelicon.jpg
Shoretel ECC
- Shoretelicon.jpg
Shoretel Web Portal
- Shoretelicon.jpg
Shoretel Connect Softphone Client
Global To Do
Bug Tracker
Report a Problem with DahuaWiki
Report an Issue
Internal:Scripts
Tech Support Bi-Weekly Meeting
Serial Lookup
- http://work.dahuatech.com/protal/Apps/SSO/FineReport/Login1.aspx?reportName=HW%2FProduct_SN_Tracking.cpt
- New: http://10.1.1.204:9080/SerialOrder/index/init
1. Go here: http://oaglobal.dahuatech.com/
2. Login.
3. Click, "CRM Global"
4. Click, "Product SN Tracking"
Salesforce
Note: You cannot be logged into both the Production, and Sandbox server at the same time.
- Production: https://ap2.salesforce.com/
- Sandbox: https://test.salesforce.com/
Shoretel
Shoretel ECC Client: NEW ONE
- Agent and Supervisor Log in: https://cc.shoretel.com/ecc
- Domain: Blank
- Server: clientstart.sky.shoretel.com
Shoretel Connect Client and Web Portal
- Online Portal: https://portal.shoretelsky.com
- Softphone Connect Client Download: https://www.odrive.com/s/af47a4e2-23bf-4b61-91af-b79263c7a20b-59dd4979
Work in Progress
- How to create a wiki article
- DSS Windows
- Deep Learn
- Authorized Customer Lookup
- ANPR Automatic Number Plate Recognition
Product Pages
- Access Control DNA = Access_Control
- Video Intercom DNA = Video_Intercom
- Multi-Sensor DNA = Multi-Sensor
Dahua Irvine Inventory List
Wiki Processes
LearnDahua Enrollment Codes
- Dahua Basics -LearnBasics
- IVS: Technical Training -DahuaWIN
- Technical Support Operations -DahuaWIN
- DSS Intro -LearnDSS
- HCVR & XVR Internal Training -LearnXVRandHCVR
- Presentation Resource -LearnPPT
- Technical Training -LearnTT
- Technical Assessment -LearnTest
Software
Product Pages
International Model
IP-Based
HD-CVI
Firmware Search Tool:International Model
