Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.

Difference between revisions of "Troubleshoot/NVR/Browser Troubleshoot"

(Unable to Login from Web Browser)
Line 1: Line 1:
 
===Unable to Login from Web Browser===
 
===Unable to Login from Web Browser===
* For Windows. Or you can install client-end software of lower version. Please note right now, our NVR is not compatible with Windows VISTA control.
+
* For Windows 8 or 8.1 you make sure you IE Browser's security setting are set to low for that IP address.
* ActiveX control has been disabled.
+
* Or you can install client-end software of lower version.  
 +
* It is possible that the ActiveX control has been disabled.
 
* No dx8.1 or higher. Please upgrade display card driver.
 
* No dx8.1 or higher. Please upgrade display card driver.
* Network connection error.
+
* Network setup or connection error.
* Network setup error.
 
 
* Password or user name is invalid.
 
* Password or user name is invalid.
* Client-end is not compatible with NVR program.
 

Revision as of 23:12, 17 November 2015

Unable to Login from Web Browser

  • For Windows 8 or 8.1 you make sure you IE Browser's security setting are set to low for that IP address.
  • Or you can install client-end software of lower version.
  • It is possible that the ActiveX control has been disabled.
  • No dx8.1 or higher. Please upgrade display card driver.
  • Network setup or connection error.
  • Password or user name is invalid.