Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.

Difference between revisions of "Troubleshoot/NVR/No Audio from Live Feed"

Line 2: Line 2:
 
There are following possibilities:
 
There are following possibilities:
 
*The system is does not have an amplification for power on the mic port.
 
*The system is does not have an amplification for power on the mic port.
*The mic needs to have its own power.
+
*The mic needs to have its own power. Since the System does not supply phantom power to the mic you will need to make sure that the mic has its own power supply.  
*Audio cable is damaged.  
+
*Audio cable is damaged. You may need to re-run your cable.  
*DVR/NVR's audio port is not working.
+
*DVR/NVR's audio port is not working. Check the mic on another device to  ensure that the mic is actually working.

Revision as of 00:57, 18 November 2015

No Audio from Live Feed

There are following possibilities:

  • The system is does not have an amplification for power on the mic port.
  • The mic needs to have its own power. Since the System does not supply phantom power to the mic you will need to make sure that the mic has its own power supply.
  • Audio cable is damaged. You may need to re-run your cable.
  • DVR/NVR's audio port is not working. Check the mic on another device to ensure that the mic is actually working.