Difference between revisions of ":Salesforce Interface Map"

(Shoretel ECC)
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===Shoretel ECC===
 
===Shoretel ECC===
[[file:SF_UI_Overview10.png]] -Default State
+
[[file:SF_UI_Overview10.png|600px]] -Default State
  
[[file:SF_UI_Overview11.png]] -Logged in, Not Logged Into Queues
+
[[file:SF_UI_Overview11.png|600px]] -Logged in, Not Logged Into Queues
  
[[file:SF_UI_Overview12.png]] -Logged in, and Logged Into Queues
+
[[file:SF_UI_Overview12.png|600px]] -Logged in, and Logged Into Queues
  
 
==Cases Window==
 
==Cases Window==
 
[[file:SF_UI_Overview3.png|600px]]
 
[[file:SF_UI_Overview3.png|600px]]

Revision as of 16:47, 23 January 2018

Salesforce Interface

Queues View

SF UI Overview1.png

Quick Access Bar

SF UI Overview2.png

Phone

SF UI Overview4.png -Default State

SF UI Overview5.png -Logged in State

Omni-Channel

SF UI Overview6.png -Default State

SF UI Overview7.png -Logged in, and Available State

History

SF UI Overview8.png

Notes

SF UI Overview9.png

Shoretel ECC

SF UI Overview10.png -Default State

SF UI Overview11.png -Logged in, Not Logged Into Queues

SF UI Overview12.png -Logged in, and Logged Into Queues

Cases Window

SF UI Overview3.png