Difference between revisions of ":Salesforce Interface Map"

(Queues View)
(Omni-Channel)
Line 17: Line 17:
  
 
===Omni-Channel===
 
===Omni-Channel===
 +
====Description====
 +
 +
====Interface====
 
[[file:SF_UI_Overview6.png]] -Default State
 
[[file:SF_UI_Overview6.png]] -Default State
  
 
[[file:SF_UI_Overview7.png]] -Logged in, and Available State
 
[[file:SF_UI_Overview7.png]] -Logged in, and Available State
 +
 
===History===
 
===History===
 
[[file:SF_UI_Overview8.png]]
 
[[file:SF_UI_Overview8.png]]

Revision as of 16:50, 23 January 2018

Salesforce Interface

Queues View

Description

Interface

SF UI Overview1.png

Quick Access Bar

SF UI Overview2.png

Phone

Description

Interface

SF UI Overview4.png -Default State

SF UI Overview5.png -Logged in State

Omni-Channel

Description

Interface

SF UI Overview6.png -Default State

SF UI Overview7.png -Logged in, and Available State

History

SF UI Overview8.png

Notes

SF UI Overview9.png

Shoretel ECC

SF UI Overview10.png -Default State

SF UI Overview11.png -Logged in, Not Logged Into Queues

SF UI Overview12.png -Logged in, and Logged Into Queues

Cases Window

SF UI Overview3.png