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Difference between revisions of ":Salesforce Interface Map"
(→Ready to Take Calls Checklist) |
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| Line 1: | Line 1: | ||
=Salesforce Interface= | =Salesforce Interface= | ||
==Ready to Take Calls Checklist== | ==Ready to Take Calls Checklist== | ||
| − | < | + | <html> |
| − | + | <head> | |
| − | + | <title>Object Usage by Team</title> | |
| − | </ | + | </head> |
| + | <body> | ||
| + | <table> | ||
| + | <tr> | ||
| + | <th>Object</th> | ||
| + | <th>Team 1</th> | ||
| + | <th>Team 2</th> | ||
| + | <th>Team 3</th> | ||
| + | </tr> | ||
| + | <tr> | ||
| + | <td>Object 1</td> | ||
| + | <td><input type="checkbox" name="Team" value="Team 1"></td> | ||
| + | <td><input type="checkbox" name="Team" value="Team 2"></td> | ||
| + | <td><input type="checkbox" name="Team" value="Team 3"></td> | ||
| + | </tr> | ||
| + | </table> | ||
| + | </body> | ||
| + | </html> | ||
| + | |||
==Queues View== | ==Queues View== | ||
====Description==== | ====Description==== | ||
Revision as of 17:01, 23 January 2018
Contents
Salesforce Interface
Ready to Take Calls Checklist
| Object | Team 1 | Team 2 | Team 3 |
|---|---|---|---|
| Object 1 |
Queues View
Description
Interface
Quick Access Bar
Phone
Description
Interface
-Default State
-Logged in State
Omni-Channel
Description
Interface
-Default State
-Logged in, and Available State
History
Description
Interface
Notes
Description
Interface
Shoretel ECC
Description
Interface
-Default State
-Logged in, Not Logged Into Queues
-Logged in, and Logged Into Queues
Cases Window
Description
Interface
