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Difference between revisions of ":Salesforce Interface Map"
(→Ready to Take Calls Checklist) |
(→Ready to Take Calls Checklist) |
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| Line 3: | Line 3: | ||
<html> | <html> | ||
<head> | <head> | ||
| − | <title> | + | <title>Ready to Take Calls Checklist</title> |
</head> | </head> | ||
<body> | <body> | ||
| Line 16: | Line 16: | ||
<td>Object 1</td> | <td>Object 1</td> | ||
<td><input type="checkbox" name="Team" value="Team 1"></td> | <td><input type="checkbox" name="Team" value="Team 1"></td> | ||
| − | <td> | + | </tr> |
| − | <td><input type="checkbox" name="Team" value="Team | + | <tr> |
| + | <td>Object 2</td> | ||
| + | <td><input type="checkbox" name="Team" value="Team 1"></td> | ||
</tr> | </tr> | ||
</table> | </table> | ||
Revision as of 17:03, 23 January 2018
Contents
Salesforce Interface
Ready to Take Calls Checklist
| Object | Team 1 | Team 2 | Team 3 |
|---|---|---|---|
| Object 1 | |||
| Object 2 |
Queues View
Description
Interface
Quick Access Bar
Phone
Description
Interface
-Default State
-Logged in State
Omni-Channel
Description
Interface
-Default State
-Logged in, and Available State
History
Description
Interface
Notes
Description
Interface
Shoretel ECC
Description
Interface
-Default State
-Logged in, Not Logged Into Queues
-Logged in, and Logged Into Queues
Cases Window
Description
Interface
