Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.

Difference between revisions of "Support"

(Case Lookup)
Line 5: Line 5:
 
file:OSX_OS_Icon.png|MacOS Remote Support|link=https://dahuawiki.com/images/Software/RDP/anydesk.dmg
 
file:OSX_OS_Icon.png|MacOS Remote Support|link=https://dahuawiki.com/images/Software/RDP/anydesk.dmg
 
</gallery>
 
</gallery>
 +
===Live Chat===
 +
<html><h1>Let’s start chatting...</h1>
 +
  <br />
 +
  Click the big button to start a chat.
 +
  <br />
 +
  <!--Button Code-->
 +
  <img id="liveagent_button_online_5730K0000004Hue" style="display: none; border: 0px none; cursor: pointer" onclick="liveagent.startChat('5730K0000004Hue')" src="https://dahuasecurity.secure.force.com/LiveChat/resource/1531547934000/LiveChatChatWithUs" /><img id="liveagent_button_offline_5730K0000004Hue" style="display: none; border: 0px none; " src="https://dahuasecurity.secure.force.com/LiveChat/resource/1531547934000/LiveChatOffline" />
 +
<script type="text/javascript">
 +
if (!window._laq) { window._laq = []; }
 +
window._laq.push(function(){liveagent.showWhenOnline('5730K0000004Hue', document.getElementById('liveagent_button_online_5730K0000004Hue'));
 +
liveagent.showWhenOffline('5730K0000004Hue', document.getElementById('liveagent_button_offline_5730K0000004Hue'));
 +
});</script>
 +
  <!--Deployment Code-->
 +
  <script type='text/javascript' src='https://c.la1-c1-ukb.salesforceliveagent.com/content/g/js/43.0/deployment.js'></script>
 +
<script type='text/javascript'>
 +
liveagent.init('https://d.la1-c1-ukb.salesforceliveagent.com/chat', '5720K000000L4V7', '00D28000000VTpA');
 +
</script></html>
 
===Submit a Ticket===
 
===Submit a Ticket===
 
<html>
 
<html>

Revision as of 15:36, 24 July 2018

Dahua North America Technical Support

Remote Support Quick Links

Live Chat

Let’s start chatting...


Click the big button to start a chat.

Submit a Ticket





Serial Number:

Phone

877.606.1590

Email

Email Support

Case Lookup

Note: You must include the full case number including leading 0's

https://dahuasecurity.secure.force.com/findcase/