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:Salesforce Interface Map

Revision as of 17:03, 23 January 2018 by JP (talk | contribs) (→‎Ready to Take Calls Checklist)

Salesforce Interface

Ready to Take Calls Checklist

Ready to Take Calls Checklist

Object Team 1 Team 2 Team 3
Object 1
Object 2

Queues View

Description

Interface

SF UI Overview1.png

Quick Access Bar

SF UI Overview2.png

Phone

Description

Interface

SF UI Overview4.png -Default State

SF UI Overview5.png -Logged in State

Omni-Channel

Description

Interface

SF UI Overview6.png -Default State

SF UI Overview7.png -Logged in, and Available State

History

Description

Interface

SF UI Overview8.png

Notes

Description

Interface

SF UI Overview9.png

Shoretel ECC

Description

Interface

SF UI Overview10.png -Default State

SF UI Overview11.png -Logged in, Not Logged Into Queues

SF UI Overview12.png -Logged in, and Logged Into Queues

Cases Window

Description

Interface

SF UI Overview3.png

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