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:Salesforce Interface Map
Contents
Salesforce Interface
Ready to Take Calls Checklist
Checklist | |
---|---|
Logged into Phone | |
Logged into Shoretel ECC | |
Logged into Omni-Channel |
Queues View
Description
Interface
Quick Access Bar
Phone
Description
Interface
Omni-Channel
Description
Interface
-Logged in, and Available State
History
Description
Interface
Notes
Description
Interface
Shoretel ECC
Description
Interface
-Logged in, Not Logged Into Queues
-Logged in, and Logged Into Queues