:Internal Only

Revision as of 14:50, 22 March 2019 by JP (talk | contribs) (Online Software)

Dahua USA Internal Information

Agent Homepage

Dahua Employee Login

Device List

System Down Emergency Process

Password Reset Process

Product Review Process

Head Count

Online Software

Reporting and Reference


Platform Process

Report a Problem

DDNS Services

Product Information Links

Other Links

Phone Numbers

Name Department Phone Number Email
Dahua North America-Technical Support Technical Support 877.606.1590 Support.USA@DahuaTech.com
Dahua North America-Dealer Line Technical Support 866.302.6735 dealersupport.usa@dahuatech.com
Dahua North America-Internal Only Tech Support Technical Support 866.302.6735 InternalSupport.USA@dahuatech.com
Lorex Technical Support Technical Support 877.755.6739 Support@LorexTechnology.com
Empower Technical Support Technical Support 949.204.3226 empowersupport@unisight.net
LeChange Technical Support Technical Support 800.883.4120 support.usa@lechange.com
ADT (Alpha) Technical Support Technical Support 877.609.1936 alphasupport.usa@dahuatech.com

Work Book

Templates

  • SmartPSS = SoftwareSmartPSS

GKS

Serial Lookup

1. Go here: http://oaglobal.dahuatech.com/

2. Login.

3. Click, "CRM Global"

4. Click, "Product SN Tracking"

Salesforce

Sales force guide

Salesforce Case Status Quick Reference

SF Case Status Reference.png

Shoretel

Shoretel ECC Client: NEW ONE

Shoretel Connect Client and Web Portal

Physical Phone: Shoretel IP Phone 420/420G

Work in Progress

Product Pages

Dahua Irvine Inventory List

  • Live Demos

User: admin PW: DahuaWIN2017

Wiki Processes

Font Awesome Reference-Lorex

  • [xxx
    ] -Firmware
  • [xxx
    ] -Windows
  • [xxx
    ] -Apple
  • [xxx
    ] -File
  • [xxx
    ] -Quick Start Guide
  • [xxx
    ] -Manual
  • [xxx
    ] -Network Quick Start
  • [xxx
    ] -spec

Font Awesome Reference-DNA

  • [xxx
    ] -Firmware
  • [xxx
    ] -Windows
  • [xxx
    ] -Apple
  • [xxx
    ] -File
  • [xxx
    ] -Quick Start Guide
  • [xxx
    ] -Manual
  • [xxx
    ] -Network Quick Start
  • [xxx
    ] -spec

LearnDahua Enrollment Codes

  • Dahua Basics -LearnBasics
  • IVS: Technical Training -DahuaWIN
  • Technical Support Operations -DahuaWIN
  • DSS Intro -LearnDSS
  • HCVR & XVR Internal Training -LearnXVRandHCVR
  • Presentation Resource -LearnPPT
  • Technical Training -LearnTT
  • Technical Assessment -LearnTest

Software

Product Pages

International Model

IP-Based

OLDNVRIcon.jpgOLDNetworkPTZIcon.jpgOLDIPCamera.jpg

HD-CVI

OLDHDCVIDVR.jpgOLDHDCVIPTZIcon.jpgOLDHDCVICameraIcon.jpg

Firmware Search Tool:International Model

OLDNVRIcon.jpgOLDIPCamera.jpg OLDHDCVIDVR.jpg