:Salesforce Interface Map
Contents
Salesforce Interface
Ready to Take Calls Checklist
Object | Team 1 | Team 2 | Team 3 |
---|---|---|---|
Object 1 |
Queues View
Description
Interface
Quick Access Bar
Phone
Description
Interface
Omni-Channel
Description
Interface
-Logged in, and Available State
History
Description
Interface
Notes
Description
Interface
Shoretel ECC
Description
Interface
-Logged in, Not Logged Into Queues
-Logged in, and Logged Into Queues