:Internal Only/Avaya/VPN Setup

Revision as of 17:59, 9 May 2019 by JP (talk | contribs) (→‎Instructions)

How to Setup Call Center VPN

Prerequisites

  • Avaya Phone ID-Example: 63602
  • Avaya Phone ID Password-Example:63602

Extension-Example:49069

Instructions

1. Install Java from here

2019-05-09 10-58-30.png

2. Install Cisco AnyConnect from here

3. Navigate to "C:\Windows\System32\drivers\etc" open "hosts" with notepad, and add the following:

170.14.88.5 cdcawv010.na.convergys.com

Avaya VPN Setup1.png

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