Difference between revisions of ":Internal Only/Head Count"
(→Dahua Technical Support Breakdown) |
(→Dahua Technical Support Breakdown) |
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| Line 39: | Line 39: | ||
||1 | ||1 | ||
||2 | ||2 | ||
| − | || | + | ||32 |
|- | |- | ||
||Live Chat | ||Live Chat | ||
| Line 49: | Line 49: | ||
|- | |- | ||
||Email | ||Email | ||
| − | |colspan="5"|Same Agents as Inbound/Outbound | + | | colspan="5"|Same Agents as Inbound/Outbound |
|- | |- | ||
!|TOTAL | !|TOTAL | ||
| − | || | + | ||25 |
| − | || | + | ||4 |
| − | || | + | ||1 |
| − | || | + | ||2 |
| − | || | + | ||32 |
|} | |} | ||
Latest revision as of 20:27, 20 March 2019
Headcount
As of 3.20.2019
Dahua Overall
| Department | Agents | Supervisors | Total |
|---|---|---|---|
| Technical Support | |||
| Sales | |||
| Customer Service |
Dahua Technical Support Breakdown
| Department | Tier 1 Agents | Tier 2 Agents | Tier 3 Agents | Supervisors | Total |
|---|---|---|---|---|---|
| Inbound/Outbound Calls | 25 | 4 | 1 | 2 | 32 |
| Live Chat | 0 | 0 | 0 | 0 | 0 |
| Same Agents as Inbound/Outbound | |||||
| TOTAL | 25 | 4 | 1 | 2 | 32 |
