:Internal Only/Head Count

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Headcount

As of 3.20.2019

Dahua Overall

Department	Agents	Supervisors	Total
Technical Support
Sales
Customer Service

Dahua Technical Support Breakdown

Department	Tier 1 Agents	Tier 2 Agents	Tier 3 Agents	Supervisors	Total
Inbound/Outbound Calls	25	4	1	2
Live Chat	0	0	0	0	0
Email	Same Agents as Inbound/Outbound
TOTAL

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