Difference between revisions of ":Internal Only/SOP/Dahua PTZ IP Camera on a Raysharp LNK NVR"
(Created page with "=Dahua PTZ IP Camera on a Raysharp LNK NVR= ==Purpose== This procedure provides guidance about how to troubleshoot Dahua PTZ cameras on a Raysharp LNK series NVR ==Procedure...") |
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| − | + | Is the PTZ camera plugged directly into the NVR? | |
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| − | + | PTZ camera is plugged into a network switch, router, or POE switch and it is not getting an ip address | |
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| − | + | PTZ protocol to be used | |
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| − | + | Model of Dahua PTZ IP cameras | |
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| − | + | Customer wants to use the PTZ IP in the POE ports of the NVR | |
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| − | + | Some functionality from the PTZ IP camera doesn’t work | |
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| − | + | Power adapter used to power the camera | |
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Latest revision as of 19:32, 20 March 2019
Dahua PTZ IP Camera on a Raysharp LNK NVR
Purpose
This procedure provides guidance about how to troubleshoot Dahua PTZ cameras on a Raysharp LNK series NVR
Procedure
PTZ camera may not show video or be recognized if it is plugged directly into the NVR
1. There are multiple troubleshooting steps/questions that can be done to diagnose and resolve the issue.
These are:
FAQ
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Look for
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Solution
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Is the PTZ camera plugged directly into the NVR? |
The PTZ camera must not be plugged into the NVR. It must be plugged into a network switch, router, or POE switch. |
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PTZ camera is plugged into a network switch, router, or POE switch and it is not getting an ip address |
Make sure the camera is either getting a 12v 3a power source or is being plugged into a POE switch and is in the same network as the NVR |
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PTZ protocol to be used |
As the PTZ IP camera is a Dahua PTZ platform using Private (proprietary protocol) will not work. The camera must be added using the ONVIF protocol.
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Model of Dahua PTZ IP cameras |
LNZ44P12SB, LNZ44P4B and others |
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Customer wants to use the PTZ IP in the POE ports of the NVR |
Advise that due to compatibility it is not recommended and to use Ethernet/POE switches externally. |
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Some functionality from the PTZ IP camera doesn’t work |
Not all functionality will work as the camera is using ONVIF. Basic PTZ functionality will work though. |
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Power adapter used to power the camera |
It is recommended to use a 12v 3a power source to power the camera if the customer is not using a external POE switch to power the camera. |
