Difference between revisions of ":Scripts"
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Thank you for contacting Dahua Technology USA Support | Thank you for contacting Dahua Technology USA Support | ||
| − | === | + | ===DahuaWiki Links:=== |
==Password Reset== | ==Password Reset== | ||
Disconnect power to your DVR and wait 15 seconds. Reconnect power and boot up the DVR. The account will no longer be locked. If you don't remember you login password please follow the below instructions to reset your DVR's password: | Disconnect power to your DVR and wait 15 seconds. Reconnect power and boot up the DVR. The account will no longer be locked. If you don't remember you login password please follow the below instructions to reset your DVR's password: | ||
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Thank you for contacting Dahua Technology USA Support | Thank you for contacting Dahua Technology USA Support | ||
| − | === | + | ===DahuaWiki Links:=== |
==Port Forward== | ==Port Forward== | ||
You will need to log into your router and input two port forwarding rules for 80 and 37777 to the local IP of your DVR which is XXX.XXX.XXX.XXX | You will need to log into your router and input two port forwarding rules for 80 and 37777 to the local IP of your DVR which is XXX.XXX.XXX.XXX | ||
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Thank you for contacting Dahua Technology USA Support | Thank you for contacting Dahua Technology USA Support | ||
| − | === | + | ===DahuaWiki Links:=== |
==Reset Recorder to Defaults== | ==Reset Recorder to Defaults== | ||
To return your DVR to factory defaults go to the following on your DVR: | To return your DVR to factory defaults go to the following on your DVR: | ||
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==RTSP== | ==RTSP== | ||
rtsp://192.168.1.86:554/cam/realmonitor?channel=1&subtype=00&authbasic=YWRtaW46YWRtaW4= | rtsp://192.168.1.86:554/cam/realmonitor?channel=1&subtype=00&authbasic=YWRtaW46YWRtaW4= | ||
| − | === | + | ===DahuaWiki Links:=== |
Revision as of 19:58, 13 November 2017
Contents
Call Scripts
HDD Troubleshoot
Try this:
1. Unplug the DVR.
2. Open the case.
3. Disconnect the hard drive.
4. Boot the DVR back up with the hard drive disconnected.
5. Let the system run for a few hours and see if the system crashes.
Please let me know the outcome and we can take it from there.
Thank you for contacting Dahua Technology USA Support
DahuaWiki Links:
Password Reset
Disconnect power to your DVR and wait 15 seconds. Reconnect power and boot up the DVR. The account will no longer be locked. If you don't remember you login password please follow the below instructions to reset your DVR's password:
Make sure to input this information on the DVR itself.
To reset the password to defaults try entering these password resets once. It will reset your system to the defaults:
(Will only work today)
Login: admin
Password: xxxxxx or xxxxxx
or
(Will only work tomorrow)
Login: admin
Password: xxxxxx or xxxxxx
Please review the following information regarding changing the password; this will tell you how to change your account password after it has been reset.
Thank you for contacting Dahua Technology USA Support
DahuaWiki Links:
Port Forward
You will need to log into your router and input two port forwarding rules for 80 and 37777 to the local IP of your DVR which is XXX.XXX.XXX.XXX
If you have any questions you can ask me directly by responding to this email. After you input your port forwarding rules into your router, go to CanYouSeeMe.org. What is the IP displayed on that site? I will scan you network once I have your response and double check that everything is setup properly.
For help on the Internet setup I will send you our best guides. If you encounter any issues with the instructions, please email me back with where you are stuck and we will fix the issue.
If you feel you do not have a setup which meets either of the criteria for the videos, please proceed to manually generate the setup guide for your DVR. This link will tailor a guide with screenshots and descriptions of the DVR and Router for every step necessary to view your DVR remotely.
Follow this link to the port forwarding instructions. http://portforward.com
Do not change the DVR to Static Mode, leave the DVR in "Acquire an IP address automatically" or in DHCP mode and then proceed with configuring the router.
Once you get to that link, SKIP THE AD IF PRESENTED, Scroll down to the QSEE DVR's, select your DVR model, then your Router Model, and follow the guide. Once completed, goto www.canyouseeme.org and check the ports of your DVR.
The IP address you see on canyouseeme is the IP you will use when you access the DVR when you leave the DVR location, or use any internet the DVR IS NOT connected to.
If you find port 80 is blocked, you can change it internally on the DVR in network settings to 85, then reconfigure the 80 port to 85 in the router.
If all of the ports work, when you wish to see the DVR remotely.
NOTICE this is just and example. Since the 80 port was changed on this DVR, to view it you must include the http:// and the :85 on the end.
Thank you for contacting Dahua Technology USA Support
DahuaWiki Links:
Reset Recorder to Defaults
To return your DVR to factory defaults go to the following on your DVR:
Main Menu -> Setting -> Default
The system will reboot once complete.
Thank you for contacting Dahua Technology USA Support
Suggested DahuaWiki Links:
RTSP
rtsp://192.168.1.86:554/cam/realmonitor?channel=1&subtype=00&authbasic=YWRtaW46YWRtaW4=
