Difference between revisions of "SmartPSS/Cannot Install SmartPSS Missing DLL"

(Prerequisites)
(Description)
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=Cannot Install SmartPSS-Missing DLL=
 
=Cannot Install SmartPSS-Missing DLL=
 
==Description==
 
==Description==
When installing SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".  
+
When launching SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".  
  
 
In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.
 
In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.

Revision as of 20:00, 22 October 2019

Cannot Install SmartPSS-Missing DLL

Description

When launching SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".

In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.

Prerequisites

  • Requires Microsoft Visual C++ 2015

Video Instructions

Step by Step Instructions

1. 800x800px