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:Process/Reporting February
Contents
February 2019
Week 1: February 4 to 10
Type | Inbound Calls | Outbound Calls | Abandoned | Voicemails | Cases Created | Cases Closed | Escalated Cases | RMA Created | RMA Completed |
---|---|---|---|---|---|---|---|---|---|
Dahua North America | 537 | ||||||||
FLIR | |||||||||
Lorex | |||||||||
Empower | |||||||||
TOTAL |
Week 2: February 11 to 17
Type | Inbound Calls | Outbound Calls | Abandoned | Voicemails | Cases Created | Cases Closed | Escalated Cases | RMA Created | RMA Completed |
---|---|---|---|---|---|---|---|---|---|
Dahua North America | |||||||||
FLIR | |||||||||
Lorex | |||||||||
Empower | |||||||||
TOTAL |
Week 3: February 18 to 24
Type | Inbound Calls | Outbound Calls | Abandoned | Voicemails | Cases Created | Cases Closed | Escalated Cases | RMA Created | RMA Completed |
---|---|---|---|---|---|---|---|---|---|
Dahua North America | 537 | ||||||||
FLIR | |||||||||
Lorex | |||||||||
Empower | |||||||||
TOTAL |
Week 4: February 25 to March 1
Type | Inbound Calls | Outbound Calls | Abandoned | Voicemails | Cases Created | Cases Closed | Escalated Cases | RMA Created | RMA Completed |
---|---|---|---|---|---|---|---|---|---|
Dahua North America | 537 | ||||||||
FLIR | |||||||||
Lorex | |||||||||
Empower | |||||||||
TOTAL |