FAQ/Password Reset NVR DMSS

Revision as of 23:51, 26 February 2021 by Marques.Phillips (talk | contribs)

Reset Dahua Device Password Using DMSS

Description

These instructions will show how to reset the password of a Dahua device using the mobile app DMSS

PLEASE NOTE: An email address must have been entered during Device Initialization for the Password Reset option for this to work
PLEASE NOTE: If you receive an error message like this:

Reset Dahua Device Password Using DMSS - Error.jpg

You will not be able to reset the device using this method.

Please try alternate password reset options: How To Reset the password for a Dahua device

Video

Prerequisites

  • Dahua device, connected to network
  • DMSS

Step by Step Instructions

QR Code

1. Locate the QR Code reset for the device.

This can be found at both the local interface of a NVR/XVR, or the web interface for NVR/XVR/IP camera:

SystemUI: - At Live View, right click to access the Log In prompt - Click Forgot Password option

WebUI: - Type IP address of device into browser - at Login prompt click - Forgot password


Reset Dahua Device Password Using DMSS - 1.jpg

2. Click OK to the prompt

Reset Dahua Device Password Using DMSS - 2.jpg

3. The QR Code will be displayed on screen

The email address on file will be partially shown

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The next step will involve scanning the QR code using the DMSS Mobile App

DMSS

1. Launch the DMSS App

Select Me

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2. Select Test Tool

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3. Select Password Resetting

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4. Scan the QR code found in the previous step using the mobile phone

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5. A confirmation will display a successful reset.

Reset Dahua Device Password Using DMSS - 8.jpg

The email address on file will receive an email shortly containing a security code

Enter this code at the Forgot Password interface

Click Next

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The device will prompt you to enter a new password