Difference between revisions of "Support"

(Submit a Ticket)
Line 30: Line 30:
 
|}
 
|}
  
===Live Chat===
 
<html>
 
  <br />
 
  Click the big button to start a chat.
 
  <br />
 
  <!--Button Code-->
 
  <img id="liveagent_button_online_5730K0000004Hue" style="display: none; border: 0px none; cursor: pointer" onclick="liveagent.startChat('5730K0000004Hue')" src="https://dahuasecurity.secure.force.com/LiveChat/resource/1531547934000/LiveChatChatWithUs" /><img id="liveagent_button_offline_5730K0000004Hue" style="display: none; border: 0px none; " src="https://dahuasecurity.secure.force.com/LiveChat/resource/1531547934000/LiveChatOffline" />
 
<script type="text/javascript">
 
if (!window._laq) { window._laq = []; }
 
window._laq.push(function(){liveagent.showWhenOnline('5730K0000004Hue', document.getElementById('liveagent_button_online_5730K0000004Hue'));
 
liveagent.showWhenOffline('5730K0000004Hue', document.getElementById('liveagent_button_offline_5730K0000004Hue'));
 
});</script>
 
  <!--Deployment Code-->
 
  <script type='text/javascript' src='https://c.la1-c1-ukb.salesforceliveagent.com/content/g/js/43.0/deployment.js'></script>
 
<script type='text/javascript'>
 
liveagent.init('https://d.la1-c1-ukb.salesforceliveagent.com/chat', '5720K000000L4V7', '00D28000000VTpA');
 
</script></html>
 
  
 
===Submit a Ticket===
 
===Submit a Ticket===
Line 96: Line 79:
 
</html>
 
</html>
 
</blockquote>
 
</blockquote>
 +
===Live Chat===
 +
<html>
 +
  <br />
 +
  Click the big button to start a chat.
 +
  <br />
 +
  <!--Button Code-->
 +
  <img id="liveagent_button_online_5730K0000004Hue" style="display: none; border: 0px none; cursor: pointer" onclick="liveagent.startChat('5730K0000004Hue')" src="https://dahuasecurity.secure.force.com/LiveChat/resource/1531547934000/LiveChatChatWithUs" /><img id="liveagent_button_offline_5730K0000004Hue" style="display: none; border: 0px none; " src="https://dahuasecurity.secure.force.com/LiveChat/resource/1531547934000/LiveChatOffline" />
 +
<script type="text/javascript">
 +
if (!window._laq) { window._laq = []; }
 +
window._laq.push(function(){liveagent.showWhenOnline('5730K0000004Hue', document.getElementById('liveagent_button_online_5730K0000004Hue'));
 +
liveagent.showWhenOffline('5730K0000004Hue', document.getElementById('liveagent_button_offline_5730K0000004Hue'));
 +
});</script>
 +
  <!--Deployment Code-->
 +
  <script type='text/javascript' src='https://c.la1-c1-ukb.salesforceliveagent.com/content/g/js/43.0/deployment.js'></script>
 +
<script type='text/javascript'>
 +
liveagent.init('https://d.la1-c1-ukb.salesforceliveagent.com/chat', '5720K000000L4V7', '00D28000000VTpA');
 +
</script></html>
  
 
==Case Lookup==
 
==Case Lookup==

Revision as of 15:14, 21 March 2019

Dahua North America Technical Support

Contact Technical Support

Email Call Web Form Live Chat
Support.USA@DahuaTech.com (877)606-1590 Web Form Live Chat

Remote Support Quick Links

Windows Remote Support MacOS Remote Support Android Remote Support


Submit a Ticket





Serial Number:

Live Chat


Click the big button to start a chat.

Case Lookup

Note: You must include the full case number including leading 0's

https://dahuasecurity.secure.force.com/findcase/