Firmware/Update Firmware via NVR Cloud Update

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How To Upgrade Firmware via NVR Cloud Update

Description

Select NVRs now have the capability of updating firmware from the cloud.

When the NVR detects there is a newer firmware in the cloud, a red '1' icon will appear at the System icon.

The entire process takes about 5 minutes depending on network connection.

Prerequisites

  • Device that supports NVR Cloud Update (see list below)
  • Internet connection to the device
  • P2P Connection Online - How To Setup P2P

Supported Devices

Please reference the table below for what models support NVR Cloud Update and what firmware version(s) they must be at to support the NVR Cloud Update feature:

Model Required Firmware Version(s)
N42B1P 3.216.0000002.0.R.190102, 3.216.0000001.0.R.181217
N42B2P 3.216.0000002.0.R.190102, 3.216.0000001.0.R.181217
N42B3P 3.216.0000002.0.R.190102, 3.216.0000001.0.R.181217
N52A4P 3.216.0000005.0.R.190125, 3.216.0000004.0.R.181229, 3.216.0000003.0.R.181211, 3.216.0000002.0.R.181106, 3.216.0000001.0.R.180326
N52B2P 3.216.0000005.0.R.190125, 3.216.0000004.0.R.181229, 3.216.0000003.0.R.181211, 3.216.0000002.0.R.181106, 3.216.0000001.0.R.180326
N52B3P 3.216.0000005.0.R.190125, 3.216.0000004.0.R.181229, 3.216.0000003.0.R.181211, 3.216.0000002.0.R.181106, 3.216.0000001.0.R.180326
N52B5P 3.216.0000005.0.R.190125, 3.216.0000004.0.R.181229, 3.216.0000003.0.R.181211, 3.216.0000002.0.R.181106, 3.216.0000001.0.R.180326
N54A4P 3.216.0000005.0.R.190125, 3.216.0000004.0.R.181229, 3.216.0000003.0.R.181211, 3.216.0000002.0.R.181106, 3.216.0000001.0.R.180326
N54B3P 3.216.0000005.0.R.190125, 3.216.0000004.0.R.181229, 3.216.0000003.0.R.181211, 3.216.0000002.0.R.181106, 3.216.0000001.0.R.180326

Video Instructions

Step by Step Instructions

1. Enter the Main Menu

From Live View - Right Click and select Main Menu

NVR Cloud Update - 1.jpg

2. Click System

NVR Cloud Update - 2.jpg

3. Click Upgrade

NVR Cloud Update - 3.jpg


4. Click 'Manual Check' and the unit will detect if a newer firmware is available

NVR Cloud Update - 4.jpg


5. Click Upgrade Now to begin the update process

NVR Cloud Update - 5.jpg

6. The firmware file will be downloaded

NVR Cloud Update - 6.jpg


7. After downloading the unit will automatically begin the firmware upgrade

NVR Cloud Update - 7.jpg


8. The unit will reboot as the final step of the upgrade

NVR Cloud Update - 8.jpg