Difference between revisions of "Thermal/DHI-ASI7213X-T1/Instructions/Password Reset via Email"

 
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|'''PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods [https://dahuawiki.com/Support HERE]'''
 
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Latest revision as of 17:27, 25 August 2020

DHI-ASI7213X-T1: Password Reset via Email

Description

These instructions will show how to reset the password of the DHI-ASI7213X-T1 using ConfigTool on a local computer

PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HERE

Prerequisites

  • DHI-ASI7213X-T1 setup, connected to network
  • Local computer , with ConfigTool installed

Video Instructions

Step by Step Instructions

1. Open ConfigTool

Under the Password Reset section

DHI-ASI7213X-T1 Password Reset via Email -1.jpg

Find the device in the list

Click the Reset button


DHI-ASI7213X-T1 Password Reset via Email -2.jpg

2. Click Agree to the prompts

DHI-ASI7213X-T1 Password Reset via Email -3.jpg

Click OK to confirm XML password reset method

DHI-ASI7213X-T1 Password Reset via Email -4.jpg

Click OK

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The default location the XML file will be saved to is displayed

Click Browse Path to select a new location

Click Next

DHI-ASI7213X-T1 Password Reset via Email -6.jpg

The ExportFile XML file will be created


3. Send the exported xml file as an attachment to the email address: support_gpwd@htmicrochip.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

Import the new XML file to config tool to finish the password reset operation.