Thermal/DHI-ASI7213X-T1/Instructions/Password Reset via Email

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DHI-ASI7213X-T1: Password Reset via Email

Description

These instructions will show how to reset the password of the DHI-ASI7213X-T1 using ConfigTool on a local computer

PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HERE

Prerequisites

  • DHI-ASI7213X-T1 setup, connected to network
  • Local computer , with ConfigTool installed

Video Instructions

Step by Step Instructions

1. Open ConfigTool

Under the Password Reset section

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Find the device in the list

Click the Reset button


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2. Click Agree to the prompts

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Click OK to confirm XML password reset method

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Click OK

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The default location the XML file will be saved to is displayed

Click Browse Path to select a new location

Click Next

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The ExportFile XML file will be created


3. Send the exported xml file as an attachment to the email address: support_gpwd@htmicrochip.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

Import the new XML file to config tool to finish the password reset operation.