Difference between revisions of "Troubleshoot/NVR/Unable to Playback"

 
(One intermediate revision by the same user not shown)
Line 1: Line 1:
 
[[File:RecordSchedule.jpg|thumb|right|100px|Record Schedule]]
 
[[File:RecordSchedule.jpg|thumb|right|100px|Record Schedule]]
 +
==Unable to Playback Recordings==
  
===Unable to Playback Recordings===
+
* Check that HDD is detected by NVR.
* Check that HDD is detected by NVR
+
* "Record Status" is set to, "Enabled" on all channels.
* "Record Status" is set to, "Enabled" on all channels
 
 
* Check, "Record Schedule" and ensure your desired recording is enabled; [[MotionRecord | Motion]], [[ScheduleRecord | Schedule]], or [[AlarmRecord | Alarm]] Recording.
 
* Check, "Record Schedule" and ensure your desired recording is enabled; [[MotionRecord | Motion]], [[ScheduleRecord | Schedule]], or [[AlarmRecord | Alarm]] Recording.
* Recorded file has been overwritten
+
* Recorded file has been overwritten.
 
* File is in DAV format. Use Conversion Tool.
 
* File is in DAV format. Use Conversion Tool.
  
 
There are following possibilities:
 
There are following possibilities:
  
* HDD ribbon is damaged.
+
* If HDD ribbon is damaged then replace ribbon or HDD.
* HDD is broken.
+
* If HDD is broken then replace HDD.
* Upgraded program is not compatible.
+
* If Upgraded program is not compatible then find another program to upgrade.
* The recorded file has been overwritten.
+
* If the recorded file has been overwritten then there's not much you can do unless you have backup.
* Record function has been disabled.
+
* If Record function has been disabled then enable it.
  
  
Line 21: Line 21:
 
[[file:HDD.jpg|400px]]
 
[[file:HDD.jpg|400px]]
  
 +
Ribbon
  
 +
[[file:HDDribbon.jpg|400px]]
  
 
[[Category:Playback]][[Category:Troubleshoot]]
 
[[Category:Playback]][[Category:Troubleshoot]]

Latest revision as of 18:04, 17 August 2016

Record Schedule

Unable to Playback Recordings

  • Check that HDD is detected by NVR.
  • "Record Status" is set to, "Enabled" on all channels.
  • Check, "Record Schedule" and ensure your desired recording is enabled; Motion, Schedule, or Alarm Recording.
  • Recorded file has been overwritten.
  • File is in DAV format. Use Conversion Tool.

There are following possibilities:

  • If HDD ribbon is damaged then replace ribbon or HDD.
  • If HDD is broken then replace HDD.
  • If Upgraded program is not compatible then find another program to upgrade.
  • If the recorded file has been overwritten then there's not much you can do unless you have backup.
  • If Record function has been disabled then enable it.


HDD

HDD.jpg

Ribbon

HDDribbon.jpg