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Difference between revisions of "SmartPSS/Cannot Install SmartPSS Missing DLL"

(Created page with "=Cannot Install SmartPSS-Missing DLL= ==Description== ==Prerequisites== ==Video Instructions== <embedvideo service="youtube">https://www.youtube.com/watch?v=EXAMPLE</embedvide...")
 
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=Cannot Install SmartPSS-Missing DLL=
 
=Cannot Install SmartPSS-Missing DLL=
 
==Description==
 
==Description==
 +
When installing SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".
 +
 +
In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.
 +
 
==Prerequisites==
 
==Prerequisites==
 
==Video Instructions==
 
==Video Instructions==

Revision as of 19:58, 22 October 2019

Cannot Install SmartPSS-Missing DLL

Description

When installing SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".

In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.

Prerequisites

Video Instructions

Step by Step Instructions

1. 800x800px