Difference between revisions of "SmartPSS/Cannot Install SmartPSS Missing DLL"

 
Line 1: Line 1:
 +
=='''NOTICE'''==
 +
[https://dahuawiki.com/Discontinuation_of_SmartPSS Notice of Discontinuation of SmartPSS]
 +
 
=Cannot Install SmartPSS-Missing DLL=
 
=Cannot Install SmartPSS-Missing DLL=
 
==Description==
 
==Description==

Latest revision as of 16:16, 3 October 2024

NOTICE

Notice of Discontinuation of SmartPSS

Cannot Install SmartPSS-Missing DLL

Description

When launching SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".

In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.

Prerequisites

  • Requires Microsoft Visual C++ Redistributable for Visual Studio 2015

Step by Step Instructions

1. When encountered with the following error message after launching SmartPSS: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer", the Microsoft Visual C++ 2015 needs to be fixed using Microsoft software or re-install the package again

2. Repair Visual C++ 2015.
1. Repair C++ 2015.PNG

3. Reinstall Visual C++ 2015.
2. Reinstall C++ 2015.PNG

4. If repairing and reinstalling are not working, there are also other suggestions further down the same link.