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SmartPSS/Cannot Install SmartPSS Missing DLL

Revision as of 20:15, 22 October 2019 by Edward (talk | contribs) (Step by Step Instructions)

Cannot Install SmartPSS-Missing DLL

Description

When launching SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".

In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.

Prerequisites

  • Requires Microsoft Visual C++ Redistributable for Visual Studio 2015

Video Instructions

Step by Step Instructions

1. When encountered with the following error message after launching SmartPSS: ""