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Please see the full list of recalled products below
Lorex Home Monitor Safety Alert and Recall*
Name of Product:
Lorex video monitors models LW2751, LW2752 and LW2962H.
Hazard:
The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off and expose hot batteries, posing a burn hazard to consumers.
Remedy:
Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
Consumer Contact:
Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.
Recall Details
Units:
About 22,000 (in addition, 4,300 were sold in Canada)
Description:
This recall involves Lorex brand video monitors models LW2751, LW2752 and LW2962H used with surveillance video security systems. The video monitors are black and were sold in two sizes; 7 inches wide by 5 inches tall and 9 inches wide by 6 inches tall. The video monitors contain a blue lithium polymer battery. ?LOREX? is printed on the top left of the monitor screen. The model and serial numbers are printed on the top or on the back panel of the monitors. Only monitors with the following model and serial numbers are included in the recall.
| Model No | Monitor Size | Serial Number Ranges |
| LW2751 | 7 inch | WA01140315501-WA01140319000 WA02140417501-WA02140419000 WA0314050251-WA0314051250 WA0314060001-WA0314061500 WA03140627347-WA03140629346 WA03141222601-WA03141223169 WA04141223170-WA04141223350 |
| LW2752 | 7 inch | WA01140422265-WA01140423264 WA0214065501-WA0214066500 WA02140629347-WA02140630346 WA03141121501-WA03141122000 |
| LW2962H | 9 inch | WA01140329001-WA01140332400 WA02140419001-WA021404220500 WA02140422001-WA02140422100 WA0314051251-W0314053250 WA0314061501-WA0314061618 WA0414061619-WA0414063000 WA04140623347-WA04140625346 WA0514112501-WA0514114000 WA05141122501-WA05141125000 |
Click here to submit a refund claim [[]]
Incidents/Injuries: The firm has received 328 reports of the monitor battery overheating and/or expanding. No injuries have been reported.
Sold at: Best Buy stores nationwide and online at www.lorextechnology.com and other websites from April 2014 through March 2017. The video monitors were sold in bundles for between $150 and $330.
Importer: FLIR Commercial Systems Inc., of Goleta, Calif.
Manufacturer: RDI Technology (Shenzhen) Co. Ltd, of China
In Conjunction With: Canada
Model LW2962H 9" Monitor
7" Monitor (Showing Location of Model and Serial Number)
9" Monitor (Showing Location of Serial Number)
9" Monitor (Showing Location of Model Number)
*This recall was conducted, voluntarily by the company, under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
Lorex Baby monitor safety alert and recall
Hazard:
The video monitor’s batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.
[[]] [[]] [[]] [[]]
Consumer Contact:
Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday
Units
About 26,000 (in addition, 8,000 were sold in Canada)
Models
BB3521, LB311, BB3525, BB35X, LB315, LB325X, BB352, BB3525PK22B, BB4321T, BB4325X, LW3451, LW3451X
| Baby Monitor Description | Model No | UPC | Components Model No | Defective component |
| CARE 'N' SHARE Series 3.5" Video Baby Monitor with fixed camera | BB3521 | 7-78597-35210-8 | 1 x WL3520, 1 x BB311AC1B | WL3520 (Monitor) |
| CARE 'N' SHARE Series 3.5" Video Baby Monitor with fixed camera | LB311 | 7-78597-00311-6 | 1 x WL3520, 1 x BB351AC1B | WL3520 (Monitor) |
| CARE 'N' SHARE Series 3.5" Video Baby Monitor with PTZ camera | BB3525 | 7-78597-35250-4 | 1 x WL3520, 1 x BB351AC1B | WL3520 (Monitor) |
| CARE 'N' SHARE Series 3.5" Video Baby Monitor with PTZ camera | BB35X | 6-95529-00002-2 | 1 x WL3520, 1 x BB351AC1B | WL3520 (Monitor) |
| CARE 'N' SHARE Series 3.5" Video Baby Monitor with PTZ camera | LB315 | 7-78597-00311-6 | 1 x WL3520, 1 x BB351AC1B | WL3520 (Monitor) |
| CARE 'N' SHARE Series 3.5" Video Baby Monitor with PTZ camera | LB325X | 6-95529-00002-2 | 1 x WL3520, 1 x BB351AC1B | WL3520 (Monitor) |
| CARE 'N' SHARE Series 3.5" Video Baby Monitor with 2 PTZ cameras | BB352 | 7-78597-35252-8 | 1 x WL3520, 2 x BB351AC1B | WL3520 (Monitor) |
| CARE 'N' SHARE Series 3.5" Video Baby Monitor with 2 PTZ cameras | BB3525PK22B | 7-78597-35252-8 | 1 x WL3520, 2 x BB351AC1B | WL3520 (Monitor) |
| CARE 'N' SHARE Series 4.3" Video Baby Monitor with fixed camera | BB4321T | 7-78597-43210-7 | 1 x WL4320, 1 x BB311AC1B | WL4320 (Monitor) |
| CARE 'N' SHARE Series 4.3" Video Baby Monitor with PTZ camera | BB4325X | 7-78597-43250-3 | 1 x WL4320, 1 x BB351AC1B | WL4320 (Monitor) |
| CARE 'N' SHARE Series 4.3" Video Home Monitor with PTZ camera | LW3451 | 7-78597-34510-0 | 1 x WL3401, 1 x BB351AC1B | WL3401 (Monitor) |
| CARE 'N' SHARE Series 4.3" Video Home Monitor with PTZ camera | LW3451X | 7-78597-03451-6 | 1 x WL3401, 1 x BB351AC1B | WL3401 (Monitor) |
The defective component model numbers are WL3520, WL4320, and WL3401, these are the 4.3" and 3.5" monitors that contain the blue lithium polymer battery inside. The model numbers are printed on the back panel of the monitor.
The video monitors are being recalled due to batteries overheating, swelling and expanding which causes the battery cover to open or come off.
[[]]
Description
This recall involves Lorex Care ‘N’ Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. “LOREX” or “The Lorex Baby” is printed below the monitor screen.
Click here to submit a refund claim [[]]
Incidents/Injuries
The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
Sold at
Babies “R” Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.
Importer(s)
FLIR Commercial Systems Inc., of Goleta, Calif.
Distributor(s)
Lorex Technology Inc., of, Canada
Manufactured in
China
