Troubleshoot/Browser Issues

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Browser Issues

Internet Explorer-Working

Firefox-Not Working

  • Last Known Working Version: Firefox 49

Version 52.0, first offered to Release channel users on March 7, 2017

Chrome-Not Working

Chrome 42 Disables NPAPI and Related Plug-ins: Java, Unity, Silverlight -April 15, 2015

Caption=Message displayed when trying to access system from Chrome

Message displayed when trying to access system from Chrome. This message will continue to display regardless of whether or not the plugin is installed.

Solution: Switch to IE or SmartPSS

Safari

  • Last Known Working Version: Safari 8.0.3

Other Browsers