Troubleshoot/Internet Explorer ActiveX Setup

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Configure Internet Explorer Security Settings

Prerequisites

  • NVR or IPC
  • IP Address of the NVR or IPC
  • PC
  • Internet Explorer

Video Instructions

Step by Step Instructions

1. Open Internet Explorer.

IESetup1.png

2. Click on the gear icon in the upper right hand corner

IESetup2.png

3. Click, "Internet Options"

IESetup3.png

4. Click the, "Security" tab.

IESetup4.png

5. Click the, "Trusted sites" icon.

IESetup5.png

6. Click the, "Sites" box immediately below the zones.

IESetup6.png

7. Input your devices IP address into the top box, click, "Add" and then, "Close"

IESetup7.png

8. Click, "Custom level..."

IESetup8.png

9. Click the drop down box at the bottom of this window, and change the setting to, "Low"

IESetup9.png=>IESetup10.png

10. Click, "Reset" and then, "Yes" in the confirmation dialogue.

IESetup11.png

11. Click on the, "Advanced" tab.

IESetup12.png

12. Ensure the following are ENABLED:

  • Browsing->Enable third-party browser extensions
  • Security->Allow software to run or install even if the signature is invalid

IESetup13.pngIESetup14.png

13. Click, "Apply" and then, "OK"

IESetup15.png

14. Reboot your computer, and try to access your system.

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