Difference between revisions of "PingNoConnect"

(Created page with "==I can use “Ping” to test that the IPC is on line after upgrade, but fail to log in.== Possible reason: Check if the WEB port was modified. # Reset the device and log in...")
 
 
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# Reset the device and log in again.
 
# Reset the device and log in again.
 
# Re-upgrade through 3800 port of config tool (3800 needs to upgrade matched program).
 
# Re-upgrade through 3800 port of config tool (3800 needs to upgrade matched program).
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[[Category:Troubleshoot]]

Latest revision as of 16:15, 18 April 2016

I can use “Ping” to test that the IPC is on line after upgrade, but fail to log in.

Possible reason: Check if the WEB port was modified.

  1. Reset the device and log in again.
  2. Re-upgrade through 3800 port of config tool (3800 needs to upgrade matched program).