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Difference between revisions of "Support"

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(Dahua North America Technical Support)
 
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==Dahua North America Technical Support==
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=Dahua North America Technical Support=
===Remote Support Quick Links===
 
<gallery>
 
file:anydesk.png|Anydesk|link=https://anydesk.com/download
 
file:TeamViewer-01.png|Teamviewer 12|link=https://download.teamviewer.com/download/TeamViewer_Setup_en.exe
 
file:TeamViewer-01.png|Teamviewer 12<br />Quick Support|link=https://download.teamviewer.com/download/TeamViewerQS_en.exe
 
file:TeamViewer-01.png|Teamviewer 9<br />Quick Support|link=http://dahuawiki.com/images/Software/Teamviewer/TeamViewerQS9.exe
 
file:TeamViewer-01.png|Teamviewer 9|link=http://dahuawiki.com/images/Software/Teamviewer/TeamViewer_Setup%209.exe
 
</gallery>
 
  
===Online===
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Phone Support: '''877-606-1590'''
*[https://dahuasupport.desk.com/ Dahua Support Center]
 
*[https://dahuasupport.desk.com/customer/login?return_to=%2F%3Ft%3D624636 Click Here to Log In to the Dahua Support Center]
 
  
===Phone===
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Email Support: '''support.usa@dahuatech.com'''
877.606.1590
 
===Email===
 
[mailto:Support@DahuaSupport.Desk-Mail.com Email Support]
 
===Your Open Tickets===
 
Note: You must be logged into Desk.com to view your open support tickets.
 
  
<html><iframe src="https://dahuasupport.desk.com/customer/portal/private/cases"
 
width="1000px"
 
height="800px">
 
</iframe></html>
 
  
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Technical Support hours:
  
  <br />
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Monday - Friday: 5am - 5pm PT
<br />
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==Remote Support Quick Links==
 +
{| style="width: 100%; align:center;"
 +
! style="text-align:center;"|[https://dahuawiki.com/images/Files/Software/RDP/AnyDesk.exe <ul class="fa-ul"> <li><i class="fab fa-windows fa-4x" style="color:darkred;></i></li></ul>]
 +
! style="text-align:center;"|[https://dahuawiki.com/images/Files/Software/RDP/anydesk.dmg <ul class="fa-ul">  <li><i class="fab fa-apple fa-4x" style="color:darkred;"></i></li></ul>]
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! style="text-align:center;"|[https://play.google.com/store/apps/developer?id=AnyDesk+Software+GmbH <ul class="fa-ul"><li><i class="fab fa-android fa-5x" style="color:darkred;></i></li></ul>]
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|-
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! style="text-align:center;"|'''[https://dahuawiki.com/images/Files/Software/RDP/AnyDesk.exe Windows Remote Support]'''
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! style="text-align:center;"|'''[https://dahuawiki.com/images/Files/Software/RDP/anydesk.dmg MacOS Remote Support]'''
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! style="text-align:center;"|'''[https://play.google.com/store/apps/developer?id=AnyDesk+Software+GmbH Android Remote Support]'''
 +
|-
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|}

Latest revision as of 20:29, 24 October 2023

Dahua North America Technical Support

Phone Support: 877-606-1590

Email Support: support.usa@dahuatech.com


Technical Support hours:

Monday - Friday: 5am - 5pm PT


Remote Support Quick Links

Windows Remote Support MacOS Remote Support Android Remote Support