Difference between revisions of "Mobile/Interface"

 
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==Live Preview==
 
==Live Preview==
  
−
Enter [[File:MobileLivePreview01.png]] Menu —> [[File:MobileLivePreview02.png]] Live Preview.
+
Select the [[File:MobileLivePreview01.png]] button to access the Menu, then select the [[File:MobileLivePreview02.png]] button to access Live Preview.
  
−
Slide on button icon bar to view more tools icon used infrequently.
+
Swipe left or right on the button icon bar to view more of the tool icons.
  
−
You can do the following operations when live preview.
+
You can do the following operations when in the live preview section of the app.
  
 
{| class="wikitable" style="text-align: center;"
 
{| class="wikitable" style="text-align: center;"
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|-
 
|-
 
|[[File:MobileLivePreview04.png]]
 
|[[File:MobileLivePreview04.png]]
−
|Close all videos./Open all previous videos
+
|Close all videos/Open all previous videos
 
|-
 
|-
 
|[[File:MobileLivePreview05.png]]
 
|[[File:MobileLivePreview05.png]]
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|-
 
|-
 
|[[File:MobileLivePreview06.png]]
 
|[[File:MobileLivePreview06.png]]
−
|Stop
+
|Play/Pause
 
|-
 
|-
 
|[[File:MobileLivePreview07.png]]
 
|[[File:MobileLivePreview07.png]]
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|-
 
|-
 
|[[File:MobileLivePreview08.png]]
 
|[[File:MobileLivePreview08.png]]
−
|Start/stop record of selected window
+
|Start/stop local recording of selected window
 
|-
 
|-
 
|[[File:MobileLivePreview09.png]]
 
|[[File:MobileLivePreview09.png]]
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|-
 
|-
 
|[[File:MobileLivePreview10.png]]
 
|[[File:MobileLivePreview10.png]]
−
|Open/close PTZ control
+
|Open/close PTZ controls
 
|-
 
|-
 
|[[File:MobileLivePreview11.png]]
 
|[[File:MobileLivePreview11.png]]
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|-
 
|-
 
|[[File:MobileLivePreview15.png]]
 
|[[File:MobileLivePreview15.png]]
−
|Audio on/Mute
+
|Audio On/Mute
 
|-
 
|-
 
|[[File:MobileLivePreview16.png]]
 
|[[File:MobileLivePreview16.png]]
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===Start Live Preview===
 
===Start Live Preview===
  
−
'''Method 1:''' Click on [[File:MobileLivePreview23.png]] button to open one camera in selected window.
+
'''Method 1:''' Select the [[File:MobileLivePreview23.png]] button to open one camera in selected window.
  
−
'''Method 2:''' Click on [[File:MobileLivePreview23.png]] button to open multiple cameras by choosing what you want on the device list or on the favorites cameras. Then click on "Start Live Preview" button to start.
+
'''Method 2:''' Select the [[File:MobileLivePreview23.png]] button to open multiple cameras by choosing what you want on the device list or on the favorite cameras. Then click on "Start Live Preview" button to start.
  
 
===Stop Live Preview===
 
===Stop Live Preview===
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'''Method 1:''' Long press a window and drag to "[[File:MobileLivePreview24.png]]" to stop the selected live preview.
 
'''Method 1:''' Long press a window and drag to "[[File:MobileLivePreview24.png]]" to stop the selected live preview.
  
−
'''Method 2:''' Click on [[File:MobileLivePreview25.png]] button to stop all preview cameras.
+
'''Method 2:''' Select the [[File:MobileLivePreview25.png]] button to stop all camera previews.
  
−
===Favorites Cameras===
+
===Favorite Cameras===
  
−
Select a video window in preview, Click on [[File:MobileLivePreview05.png]] to add it to favorites,select favorites, and the process is complete.
+
Select a video window in preview, Click on [[File:MobileLivePreview05.png]] to add it to favorites, select favorites, and the process is complete.
  
 
===Real Time Playback===
 
===Real Time Playback===
  
−
Click on [[File:MobileLivePreview09.png]] button when live preview. The selected window will playback the record in the past x seconds (x is configurable in local Config section). If there is no record on the device for the selected channel, system will indicate "No record".
+
Select the [[File:MobileLivePreview09.png]] button while in live preview. The selected window will playback the recording in the past x seconds (x is configurable in the Local Config section). If there is no recording on the device for the selected channel, system will indicate "No record".
  
−
Click again on [[File:MobileLivePreview09.png]] button, the selected window will switch back to live preview mode.
+
Select again the [[File:MobileLivePreview09.png]] button, the selected window will switch back to live preview mode.
  
 
===PTZ Control===
 
===PTZ Control===
  
−
Click on [[File:MobileLivePreview10.png]] button when live preview. The PTZ control panel is enabled for the selected camera.
+
Select the [[File:MobileLivePreview10.png]] button when in live preview. The PTZ control panel will then be enabled for the selected camera.
  
−
PTZ: To change position or zoom in/out, you can use gesture operation.
+
Note: To change position or zoom in/out, you can use gestures on the PTZ's window.
  
 
{| class="wikitable" style="text-align: center;"
 
{| class="wikitable" style="text-align: center;"
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|-
 
|-
 
|[[File:MobileLivePreview28.png]]
 
|[[File:MobileLivePreview28.png]]
−
|Preset No.
+
|Preset Number
 
|-
 
|-
 
|}
 
|}
  
−
Call Preset: Click [[File:MobileLivePreview28.png]] button and select the preset No, then click on [[File:MobileLivePreview29.png]] button to call.
+
Call Preset: Select the [[File:MobileLivePreview28.png]] button and select the preset number, then click on the [[File:MobileLivePreview29.png]] button to call.
  
−
===IPC zoom control===
+
===IPC Zoom Control===
  
−
Click [[File:MobileLivePreview11.png]], you can control zooming of IPC.
+
Select the [[File:MobileLivePreview11.png]], and you will be able to control zooming of a camera, if it has zoom capability.
  
 
===Focus Control===
 
===Focus Control===
  
−
Click on [[File:MobileLivePreview12.png]] button, you can control camera's focus.
+
Select the [[File:MobileLivePreview12.png]] button, and you will be able to control a camera's focus.
  
 
===Stream Mode Configuration===
 
===Stream Mode Configuration===
  
−
Select a window and click on [[File:MobileLivePreview13.png]] button when live preview. The stream mode configuration panel is enabled for the selected camera.
+
Select a window and select the [[File:MobileLivePreview13.png]] button when in live preview. The stream mode configuration panel will then be enabled for the selected camera.
  
−
You can choose preview mode according to your network environment.
+
You can choose a preview mode according to your network environment.
  
 
{| class="wikitable" style="text-align: center;"
 
{| class="wikitable" style="text-align: center;"
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|-
 
|-
 
|[[File:MobileLivePreview30.png]]
 
|[[File:MobileLivePreview30.png]]
−
|Fluency mode to save network
+
|Fluency mode, for slow network connections
 
|-
 
|-
 
|[[File:MobileLivePreview31.png]]
 
|[[File:MobileLivePreview31.png]]
−
|Clear mode to get better view
+
|Clear mode, for better picture quality
 
|-
 
|-
 
|[[File:MobileLivePreview32.png]]
 
|[[File:MobileLivePreview32.png]]
−
|Custom detailed parameter for each mode
+
|Customize parameters for each mode
 
|-
 
|-
 
|}
 
|}
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===Alarm Output Control===
 
===Alarm Output Control===
  
−
Click on [[File:MobileLivePreview14.png]] button when live preview. The alarm output control panel is enabled for the device including the selected camera.
+
Select the [[File:MobileLivePreview14.png]] button when in live preview. The alarm output control panel will then be enabled for the device, including the selected camera.
  
−
Click on the switch to on/off the alarm output.
+
Select the switch to turn on or off the alarm output.
−
 
 
−
===E-PTZ===
 
−
 
 
−
Click on button to enable E-PTZ function for selected channel and you can enlarge/shrink by gesture.
 
  
 
===Display Parameter Config===
 
===Display Parameter Config===
  
−
Click on [[File:MobileLivePreview17.png]] button when live preview. The display parameter configuration panel is enabled for the selected camera. You can set the brightness, contrast, hue, saturation.
+
Select the [[File:MobileLivePreview17.png]] button when in live preview. The display parameter configuration panel will be enabled for the selected camera. You can set the brightness, contrast, hue, and saturation.
  
 
{| class="wikitable" style="text-align: center;"
 
{| class="wikitable" style="text-align: center;"
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===Fish Eye===
 
===Fish Eye===
  
−
Select a playing fish-eye window, click fish-eye button, enter fish-eye correction mode preview. In video window, slide finger upward to correct fish-eye.Slide finger downward to return to original image.Length of slide determines correction/return scale. Slide left/right to adjust video direction.
+
Select a window that has a fish-eye camera currently playing, click the [[File:MobileLivePreview18.png]] button, and you will then enter the fish-eye de-warp preview mode. In this window, slide your finger upward to de-warp the fish-eye view. Slide your finger downward to return to the original image. The amount you slide your finger determines the correction/return scale. Slide left/right to adjust the video's direction.
  
−
Click fish-eye button again, to exit correction mode. The video returns non-corrected image. Effect of correction: correct distorted video by fish-eye to normal video.
+
Select the fish-eye button again, to exit correction mode. The video will then return to the original non-corrected image.
  
 
===Definition===
 
===Definition===
  
−
Step 1: Select a window playing video, click [[File:MobileLivePreview22.png]] button to show fluency adjustment panel.
+
Step 1: Select a window with a live preview currently playing, and select the [[File:MobileLivePreview22.png]] button to show fluency adjustment panel.
  
 
Step 2: Adjust fluency according to need.
 
Step 2: Adjust fluency according to need.
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===Image Flip===
 
===Image Flip===
  
−
You can flip device image, click [[File:MobileLivePreview40.png]] or [[File:MobileLivePreview41.png]] button to flip up and down.
+
Select the [[File:MobileLivePreview19.png]] button. You can flip the device video image, select [[File:MobileLivePreview40.png]] to flip the image left or right, or select [[File:MobileLivePreview41.png]] to flip the image up or down.
  
 
===Smart track===
 
===Smart track===
  
−
Click smart track button, PTZ tracks movement of target.
+
Select the [[File:MobileLivePreview20.png]] button, and a selected PTZ camera will begin tracking movement.
  
 
===Rain wiper===
 
===Rain wiper===
  
−
Click windshield wiper, control wiper on speed dome.
+
Select the [[File:MobileLivePreview21.png]] button to control the built-in rain wiper on a speed dome.
  
 
{| class="wikitable" style="text-align: center;"
 
{| class="wikitable" style="text-align: center;"
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==Playback==
 
==Playback==
  
−
Enter [[File:MobileLivePreview01.png]] Menu —> [[File:MobilePlayback01.png]] Playback.
+
Select the [[File:MobileLivePreview01.png]] button to access the Menu, then select the [[File:MobilePlayback01.png]] button to access Playback.
  
 
===Start Playback===
 
===Start Playback===
  
−
Step 1: Click on [[File:MobileLivePreview23.png]] button to start playback one camera in the selected window.
+
Step 1: Select the [[File:MobileLivePreview23.png]] button to start playback of one camera in the selected window.
  
 
Step 2: Select the period.
 
Step 2: Select the period.
  
−
Step 3: Choose one camera to search record to playback.
+
Step 3: Choose one camera to search the recordings for playback.
  
 
{| class="wikitable" style="text-align: center;"
 
{| class="wikitable" style="text-align: center;"
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|}
 
|}
  
−
Features such as snapshot, record, stop are the same as live preview.
+
Features such as snapshot, record, and stop are the same as Live Preview.
  
 
===Image Playback===
 
===Image Playback===
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|}
 
|}
  
−
===Record Type===
+
===Recording Type===
  
−
Step 1: Enter record playback.
+
Step 1: Enter recording playback.
  
−
Step 2: Click “Add” at top of window.
+
Step 2: Select “Add” at the top of the window.
  
−
Step 3: Set record type to view:all records, normal record, alarm record, motion detect record, and select device channel under the type.
+
Step 3: Set the recording type to view: all recordings, normal recordings, alarm recordings, motion detect recordings, and select device channel under type.
  
−
*'''Normal record:''' green
+
*'''Normal Recording:''' Green
  
−
*'''Alarm record:''' red
+
*'''Alarm Recording:''' Red
  
−
*'''Motion detect record:''' yellow
+
*'''Motion Detect Recording:''' Yellow
  
−
*'''All records:''' blue
+
*'''All Recordings:''' Blue
  
−
*If user does not have any change, then record is blue by default.
+
*If the user does not make a selection, then recording type is blue by default.
  
−
===Record Cut Export===
+
===Recording Export===
  
−
Step 1: Enter record playback interface.
+
Step 1: Enter recording playback interface.
  
−
Step 2: Click Cut to enter cut mode.   
+
Step 2: Select Cut to enter cut mode.   
  
−
Step 3: Select start time you want to cut record from, click Start to mark the starting point.   
+
Step 3: Select the start time you want to cut the recording from, select Start to mark the starting point.   
  
−
Step 4: Drag progress bar, and select end time, click End to stop cut and this record is complete.   
+
Step 4: Drag progress bar, and select end time, select End to set the end point.   
  
 
Step 5: Click OK to complete cutting and export.   
 
Step 5: Click OK to complete cutting and export.   
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==Device Manager==
 
==Device Manager==
  
−
Enter [[File:MobileLivePreview01.png]] Menu—> [[File:MobileDeviceManager01.png]] Device Manager.
+
Select the [[File:MobileLivePreview01.png]] button to access the Menu, then select the [[File:MobileDeviceManager01.png]] button to access Device Manager.
  
−
You can add/edit/delete/remote configure device, and view HDD information/control alarm out.
+
You can add/edit/delete/remote configured device, view HDD information, and control alarm output.
  
 
{| class="wikitable" style="text-align: center;"
 
{| class="wikitable" style="text-align: center;"
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|-
 
|-
 
|[[File:MobileDeviceManager03.png]]
 
|[[File:MobileDeviceManager03.png]]
−
|Remote Config
+
|Remote Configuration
 
|-
 
|-
 
|[[File:MobileDeviceManager04.png]]
 
|[[File:MobileDeviceManager04.png]]
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===Add a Device===
 
===Add a Device===
  
−
Step 1: Click [[File:MobileDeviceManager02.png]] button,select device to add.
+
Step 1: Click the [[File:MobileDeviceManager02.png]] button, and then select the type of device connection to add.
  
 
Step 2: Input device information.
 
Step 2: Input device information.
  
−
'''P2P:''' Device has P2P feature enabled and connects to internet. Input SN or scan QR code on device to add.
+
'''P2P:''' The device has the P2P feature enabled and a connection to the internet. Input SN (Serial Number) or scan the QR code on the device to add it.
  
−
'''DDNS:''' Device has register in DDNS server and connects to internet. You should input the device domain address registered on the server.
+
'''DDNS:''' The device has been registered on a DDNS server and a connection to the internet. Input the device domain address registered on the server.
  
−
'''IP/Domain:''' Device can be accessed by fixed IP/Domain address. You should input IP/Domain address and port(37777 by default).
+
'''IP/Domain:''' The device can be accessed by a fixed IP/Domain address. Input the IP/Domain address and port (37777 is the default).
  
−
===WIFI Configuration===
+
===WiFi Configuration===
  
−
Step 1:Input SN or scan QR code to configure wifi device, click Next, enter the network configure interface.
+
Step 1: Input SN (Serial Number) or scan the QR code to configure a WiFi device, then click Next to enter the network configure interface.
  
−
Step 2:Input the password of the WIFI which your phone connect, click Next, to configure device.
+
Step 2: Input the password of the Wifi access point which your phone is connected to, the click Next to configure the device.
  
−
Step 3:After successful configuration, complete device added.
+
Step 3: After the device is successfully configured it will be added to your list of devices.
  
 
'''Parameter Description'''
 
'''Parameter Description'''
  
−
*'''Name:''' Named a device as desired.
+
*'''Name:''' Give the device a name.
  
−
*'''Port:''' Device can be accessed by fixed IP/Domain address. You should input IP/Domain address and port(37777 by default).
+
*'''Port:''' The device can be accessed by a fixed IP/Domain address. Input the IP/Domain address and port (37777 is the default).
  
−
*'''Live Preview:''' Choose stream mode (Main or Extra) for live preview.
+
*'''Live Preview:''' Choose the stream mode (Main or Extra) for viewing the live preview.
  
−
*'''Playback:''' Choose stream mode (Main or Extra) for playback .
+
*'''Playback:''' Choose the stream mode (Main or Extra) for viewing playback.
  
−
*'''Username&Password:''' Input device username and password.
+
*'''Username & Password:''' Input the device's username and password.
  
−
Step 4 :Click "Start Live Preview" to quick start, or clickbutton to save device information.(Except wifi configure).
+
Step 4: Click "Start Live Preview" to immediately open the live preview.
  
 
===Device Initialization===
 
===Device Initialization===
  
−
Step 1:Click button, select device to initialize.
+
Step 1: Click the Device Initialization button.
−
 
 
−
Step 2:Select initialization device type(wired, WIFI, AP).
 
−
 
 
−
Step 3:Enter SN or scan QR code to recognize device. 
 
−
 
 
−
Step 4:Enter new password to find back password, initialization complete.If a device is never added or reset, you shall initialize it before you can use it as normal.
 
−
 
 
−
===Import Device from Cloud===
 
−
 
 
−
Step 1: Click " Import Cloud Device"button.
 
−
 
 
−
Step 2: Input account information.
 
−
 
 
−
'''Account Type:''' Choose a kind of account type. And finish the corresponding fields required.
 
  
−
'''P2P:''' Your devices support cloud feature, and are registered the cloud service site. You should input your '''Account''' in the site and '''Password'''.
+
Step 2: Select the device type (Wired, WiFi, or AP).
  
−
'''Easy4ip:''' Your devices support Eesy4ip cloud feature, and are registered the Eesy4ip cloud service site. You should input your Eesy4ip '''Account''' in the site and '''Password'''.
+
Step 3: Enter the SN (Serial Number) or scan the QR code to recognize device.
  
−
'''DDNS:''' Your devices are registered in DDNS service site, and the DahuaDDNS or QuickDDNS devices can be bounded to this account.
+
Step 4:Enter a new password to complete initialization. (If a device is never added or reset, you will need to initialize it before you can use it.)
−
 
 
−
Step 3: Click "Login" to import.
 
  
 
===Generate Device Name Card===
 
===Generate Device Name Card===
  
−
Step 1: Enter device management interface.
+
Step 1: Enter the device management interface.
  
−
Step 2: Click to generate device name card.
+
Step 2: Click "Create Device Card" to generate a device name card.
  
−
Step 3: Display multi-selection box, you can select all or some devices in device list, click OK.
+
Step 3: You will see a multi-selection box, you can select all or some the devices in the device list. When you are done, click OK.
  
−
Step 4: Go to generated QR code picture interface with device list included.
+
Step 4: This will generate a QR code with all the device configuration information. Take a screenshot of the QR code to save it for later.
  
−
===Search device function===
+
===Search Device Function===
  
−
Enter device list page, in input field, enter detailed criteria of search, it will show result of search directly.
+
Enter the device list page, select the "Search Device" input field, enter information about the devices you are searching for, and it will show the results of the search as you type.
  
 
==Local Files==
 
==Local Files==
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|-
 
|-
 
|}
 
|}
−
 
−
==FAQ==
 
−
 
−
===User does not exist/password incorrect/forget password===
 
−
 
−
1. Please check username and password.
 
−
 
−
2. If you forget password, please reset device, and then login device via mobile phone client.
 
−
 
−
===Locked account===
 
−
 
−
1. Account is locked due to multiple times of incorrect input, please wait until lock period ends or you can reboot device to unlock.
 
−
 
−
2. Please check if device password is incorrect, or enter password again.
 
−
 
−
3. If you forget password, then you need to reset device, and then login device via mobile phone client.
 
−
 
−
===Connection failed/login timeout===
 
−
 
−
1. Please check if the device is in correct network, eliminate possibility of offline.
 
−
 
−
2. Please check device parameter config:
 
−
 
−
1. Dahua DNNS address is “xxxxxx.dahuaddns.com”
 
−
 
−
2. Quick DDNS address is “xxxxxx.quickddns.com”
 
−
 
−
3. Please check if port and IP are correct, IP/domain port is by default:37777
 
−
 
−
4. Try to switch device port, eliminate service provider port shielding or other device in LAN uses this port.
 
−
 
−
5. Eliminate mobile phone network problem, switch network type or service provider to try.
 
−
 
−
===Prompt “Over max user connections”===
 
−
 
−
1. Prompt “Over max user connections” to mean that current connected devices have reached max user limit. If you want to continue using mobile phone client to connect the device, you shall reduce user quantity connected to other devices.
 
−
 
−
===Insufficient resource, system is busy===
 
−
 
−
1. Please reboot device or reduce user quantity connected to the device.
 
−
 
−
===I cannot receive alarm message===
 
−
 
−
1. In video monitoring, Lite version does not support alarm subscription and receiving, and only Plus version supports this function. 
 
−
 
−
2. If the device does not support alarm push, then your mobile phone client cannot receive alarm.
 
−
 
−
3. Make sure if device connects to network correctly and if preview is available to eliminate possibility of offline.
 
−
 
−
4. Cannot receive alarm, please check if mobile phone client has subscripted alarm of device or channel, if not, alarm will not be auto sent. 
 
−
 
−
5. If all of the above operations are proper, then check if mapping of device port is correct, you and try to switch http port for mapping.
 
−
 
−
===I cannot subscribe alarm push===
 
−
 
−
1. The device does not support alarm push.
 
−
 
−
2. Make sure if device connects to network correctly and if preview is available to eliminate possibility of offline.
 
−
 
−
3. Try to change device http port, map again to prevent port conflict or occupancy thus causing connection to other devices which do not support alarm push.
 
−
 
−
===Via wifi LAN connection you can connect, but you cannot connection via data flow===
 
−
 
−
1. Connection via wifi works, so device setting is correct, so please try the following via mobile phone:
 
−
 
−
* Add a static WAN IP of the device.
 
−
 
−
* Place the device under router with WAN IP, and set http port mapping.
 
−
 
−
* Build device under WAN, if the device supports P2P and P2P registration is successful, and then adds by P2P.
 
−
 
−
===Cannot playback record and picture===
 
−
 
−
1. Check if the device has set record or snapshot plan, if not, the mobile phone client cannot playback.
 
−
 
−
2. If you playback picture, then you shall set monition detection or snapshot timer.
 
−
 
−
3. If you still cannot playback while setup is correct, then check if local storage is loosened, or disk is damaged.
 
−
 
−
===Preview stuck===
 
−
 
−
1. You can select device bit stream type, and change from main stream to sub stream.
 
−
 
−
2. May be network bandwidth is insufficient, we recommend you to change to a better network environment.
 
−
 
−
3. May be that mobile phone decoding capacity is insufficient, so please try preview in one window, or adjust definition from HD to SD/auto.
 
−
 
−
===Failed to configure wifi of device===
 
−
 
−
1. Check of mobile phone connects to wifi, and check wifi password.
 
−
 
−
2. Do not use dual band router with 5G function.
 
−
 
−
3. When you are connecting network, mobile phone shall be close to the device (max  distance 30cm), if too far, the matching of connection will fail.
 
−
 
−
4. If a device has been configured with one network, and to connect to other network, you shall reset device, otherwise the matching of connection will fail.
 
−
 
−
5. If you still cannot solve the above problems, please reset device.
 
−
 
−
===Failed to initialize device===
 
−
 
−
1. Make sure device is correctly connected and networking is working.
 
−
 
−
2. Make sure mobile phone and the device are in the same LAN, otherwise you cannot initialize device. In other words, wifi of the mobile phone and wifi or wired network connection of the device must be same
 
−
 
−
3. If you still cannot solve the above problems, please reset device.
 
−
 
−
===Not on device white list or black list===
 
−
 
−
1. Please log in as admin user.
 
−
 
−
2. Please manager and set your account in white list or black list management of the device.
 
−
 
−
===No operation right===
 
−
 
−
1. You do not have corresponding right to operate, because this account has been limited by admin.
 
−
 
−
2. Please log in as admin user, and please set right of your account in User management.
 

Latest revision as of 22:17, 7 December 2022

Mobile Application Interface Breakdown

Live Preview

Select the MobileLivePreview01.png button to access the Menu, then select the MobileLivePreview02.png button to access Live Preview.

Swipe left or right on the button icon bar to view more of the tool icons.

You can do the following operations when in the live preview section of the app.

Description of Icons
MobileLivePreview03.png 1/4/9/16 Flexible Preview Split
MobileLivePreview04.png Close all videos/Open all previous videos
MobileLivePreview05.png Favorite Group
MobileLivePreview06.png Play/Pause
MobileLivePreview07.png Snapshot the selected window
MobileLivePreview08.png Start/stop local recording of selected window
MobileLivePreview09.png Start/stop real-time playback
MobileLivePreview10.png Open/close PTZ controls
MobileLivePreview11.png IPC zoom control
MobileLivePreview12.png Focus Control
MobileLivePreview13.png Open/close encoding parameter panel
MobileLivePreview14.png Open/close alarm out panel
MobileLivePreview15.png Audio On/Mute
MobileLivePreview16.png Start/stop two-way talk
MobileLivePreview17.png Open/close display parameter panel
MobileLivePreview18.png Fisheye
MobileLivePreview19.png Image Flip
MobileLivePreview20.png Smart track
MobileLivePreview21.png Rain wiper
MobileLivePreview22.png Definition

Start Live Preview

Method 1: Select the MobileLivePreview23.png button to open one camera in selected window.

Method 2: Select the MobileLivePreview23.png button to open multiple cameras by choosing what you want on the device list or on the favorite cameras. Then click on "Start Live Preview" button to start.

Stop Live Preview

Method 1: Long press a window and drag to "MobileLivePreview24.png" to stop the selected live preview.

Method 2: Select the MobileLivePreview25.png button to stop all camera previews.

Favorite Cameras

Select a video window in preview, Click on MobileLivePreview05.png to add it to favorites, select favorites, and the process is complete.

Real Time Playback

Select the MobileLivePreview09.png button while in live preview. The selected window will playback the recording in the past x seconds (x is configurable in the Local Config section). If there is no recording on the device for the selected channel, system will indicate "No record".

Select again the MobileLivePreview09.png button, the selected window will switch back to live preview mode.

PTZ Control

Select the MobileLivePreview10.png button when in live preview. The PTZ control panel will then be enabled for the selected camera.

Note: To change position or zoom in/out, you can use gestures on the PTZ's window.

Description of Icons
MobileLivePreview26.png Zoom in/out
MobileLivePreview27.png Iris Control
MobileLivePreview28.png Preset Number

Call Preset: Select the MobileLivePreview28.png button and select the preset number, then click on the MobileLivePreview29.png button to call.

IPC Zoom Control

Select the MobileLivePreview11.png, and you will be able to control zooming of a camera, if it has zoom capability.

Focus Control

Select the MobileLivePreview12.png button, and you will be able to control a camera's focus.

Stream Mode Configuration

Select a window and select the MobileLivePreview13.png button when in live preview. The stream mode configuration panel will then be enabled for the selected camera.

You can choose a preview mode according to your network environment.

Description of Icons
MobileLivePreview30.png Fluency mode, for slow network connections
MobileLivePreview31.png Clear mode, for better picture quality
MobileLivePreview32.png Customize parameters for each mode

Alarm Output Control

Select the MobileLivePreview14.png button when in live preview. The alarm output control panel will then be enabled for the device, including the selected camera.

Select the switch to turn on or off the alarm output.

Display Parameter Config

Select the MobileLivePreview17.png button when in live preview. The display parameter configuration panel will be enabled for the selected camera. You can set the brightness, contrast, hue, and saturation.

Description of Icons
MobileLivePreview33.png Brightness
MobileLivePreview34.png Contrast
MobileLivePreview17.png Hue
MobileLivePreview35.png Saturation
MobileLivePreview36.png Reset

Fish Eye

Select a window that has a fish-eye camera currently playing, click the MobileLivePreview18.png button, and you will then enter the fish-eye de-warp preview mode. In this window, slide your finger upward to de-warp the fish-eye view. Slide your finger downward to return to the original image. The amount you slide your finger determines the correction/return scale. Slide left/right to adjust the video's direction.

Select the fish-eye button again, to exit correction mode. The video will then return to the original non-corrected image.

Definition

Step 1: Select a window with a live preview currently playing, and select the MobileLivePreview22.png button to show fluency adjustment panel.

Step 2: Adjust fluency according to need.

Description of Icons
MobileLivePreview37.png Live mode
MobileLivePreview38.png Fluent mode
MobileLivePreview39.png Auto mode

Image Flip

Select the MobileLivePreview19.png button. You can flip the device video image, select MobileLivePreview40.png to flip the image left or right, or select MobileLivePreview41.png to flip the image up or down.

Smart track

Select the MobileLivePreview20.png button, and a selected PTZ camera will begin tracking movement.

Rain wiper

Select the MobileLivePreview21.png button to control the built-in rain wiper on a speed dome.

Description of Icons
MobileLivePreview06.png Play
MobileLivePreview42.png Pause
MobileLivePreview43.png Play Once

Playback

Select the MobileLivePreview01.png button to access the Menu, then select the MobilePlayback01.png button to access Playback.

Start Playback

Step 1: Select the MobileLivePreview23.png button to start playback of one camera in the selected window.

Step 2: Select the period.

Step 3: Choose one camera to search the recordings for playback.

Description of Icons
MobilePlayback02.png Play/Pause
MobilePlayback03.png Faster/Slower Play
MobilePlayback04.png Play next frame.

Features such as snapshot, record, and stop are the same as Live Preview.

Image Playback

Description of Icons
MobilePlayback02.png Play/Pause
MobilePlayback05.png Digital Zoom
MobilePlayback06.png Intelligent Mode

Recording Type

Step 1: Enter recording playback.

Step 2: Select “Add” at the top of the window.

Step 3: Set the recording type to view: all recordings, normal recordings, alarm recordings, motion detect recordings, and select device channel under type.

  • Normal Recording: Green
  • Alarm Recording: Red
  • Motion Detect Recording: Yellow
  • All Recordings: Blue
  • If the user does not make a selection, then recording type is blue by default.

Recording Export

Step 1: Enter recording playback interface.

Step 2: Select Cut to enter cut mode.

Step 3: Select the start time you want to cut the recording from, select Start to mark the starting point.

Step 4: Drag progress bar, and select end time, select End to set the end point.

Step 5: Click OK to complete cutting and export.

Step 6: Click Cancel to cancel cutting and exit.

Device Manager

Select the MobileLivePreview01.png button to access the Menu, then select the MobileDeviceManager01.png button to access Device Manager.

You can add/edit/delete/remote configured device, view HDD information, and control alarm output.

Description of Icons
MobileDeviceManager02.png Add device
MobileLivePreview32.png Edit device
MobileDeviceManager03.png Remote Configuration
MobileDeviceManager04.png Alarm out control
MobileDeviceManager05.png HDD Report
MobileLivePreview24.png Delete device

Add a Device

Step 1: Click the MobileDeviceManager02.png button, and then select the type of device connection to add.

Step 2: Input device information.

P2P: The device has the P2P feature enabled and a connection to the internet. Input SN (Serial Number) or scan the QR code on the device to add it.

DDNS: The device has been registered on a DDNS server and a connection to the internet. Input the device domain address registered on the server.

IP/Domain: The device can be accessed by a fixed IP/Domain address. Input the IP/Domain address and port (37777 is the default).

WiFi Configuration

Step 1: Input SN (Serial Number) or scan the QR code to configure a WiFi device, then click Next to enter the network configure interface.

Step 2: Input the password of the Wifi access point which your phone is connected to, the click Next to configure the device.

Step 3: After the device is successfully configured it will be added to your list of devices.

Parameter Description

  • Name: Give the device a name.
  • Port: The device can be accessed by a fixed IP/Domain address. Input the IP/Domain address and port (37777 is the default).
  • Live Preview: Choose the stream mode (Main or Extra) for viewing the live preview.
  • Playback: Choose the stream mode (Main or Extra) for viewing playback.
  • Username & Password: Input the device's username and password.

Step 4: Click "Start Live Preview" to immediately open the live preview.

Device Initialization

Step 1: Click the Device Initialization button.

Step 2: Select the device type (Wired, WiFi, or AP).

Step 3: Enter the SN (Serial Number) or scan the QR code to recognize device.

Step 4:Enter a new password to complete initialization. (If a device is never added or reset, you will need to initialize it before you can use it.)

Generate Device Name Card

Step 1: Enter the device management interface.

Step 2: Click "Create Device Card" to generate a device name card.

Step 3: You will see a multi-selection box, you can select all or some the devices in the device list. When you are done, click OK.

Step 4: This will generate a QR code with all the device configuration information. Take a screenshot of the QR code to save it for later.

Search Device Function

Enter the device list page, select the "Search Device" input field, enter information about the devices you are searching for, and it will show the results of the search as you type.

Local Files

View Local Record/Snapshot

Click on the thumbnail of the record/snapshot to play/view.

Manage Local Record/Snapshot

Step 1: Click on MobileLocalFiles01.png button to enable manager mode.

Step 2: Click on MobileLocalFiles02.png button to choose the file you want. When a file is selected, the button should be changed to MobileLocalFiles03.png. If you want to select all, please click on MobileLocalFiles04.png button.

Step 3: Click on the operation button to manage the selected files.

Description of Icons
MobileLocalFiles05.png Share
MobileLocalFiles06.png Export
MobileLivePreview24.png Delete

Favorites

Create a Group

Click on MobileFavorites01.png button and input group name.

Delete a Group

Long press the desired group to enabled "delete" button. Then click on the "delete" button to delete a group.

Add Cameras to a Group

Click on a group and enter to the group detailed page.

Click on MobileFavorites02.png button to choose cameras from device list.

Rename Favorite Cameras

Long press the favorite cameras to rename, input the new name and save.

Remove Cameras from a Group

Long press the desired camera to enabled "delete" button. Then click on the "delete" button to remove the camera from a group.

Alarm Hub

Add Alarm Hub

You can new alarm hub in alarm entrance.

Mode Config

Alarm hub supports switch among multiple protection modes:

1. Home: all detectors are OFF, customize.

2. Away: all detectors are OFF, customize.

3. Disarm: all detectors are OFF, customize.

4. Custom: customize.

Use click button MobileAlarmHub01.png can switch among multiple protection modes and customize mode.

Link Detector

In detector's page, you can link detector to monitoring device, click button and then save.

Event List

In alarm hub page, you can customize alarm hub according to installed hub to view alarm message.

Wireless Lock Input

1. Wireless lock and alarm box match.

2. Lock event report, including: unlock event, ring event, vandal-proof alarm, invalid user, loitering alarm, duress alarm.

3. Lock device naming manager, including: password rename, card rename, fingerprint rename, Bluetooth rename.

Soft AP Add Device

Step 1: Open alarm hub, select AP config network.

Step 2: Open device hot spot, and connect via mobile phone, enter login info.

Step 3: According to prompt in the page, select appropriate Wi-Fi.

Step 4: After network is successfully configured, device will be added.

Door

Icon Intro

Click main menu to enter live preview

Description of Icons
MobileDoor01.png Add device
MobileLivePreview16.png Talk
MobileDoor02.png Unlock
MobileDoor03.png Mute
MobileLivePreview08.png Record
MobileLivePreview31.png Switch Stream
MobileLivePreview07.png Snapshot

Open Video

Click button MobileDoor01.png , in existing device list, select video channel to play.

Switch Stream

Step 1: Select a window playing video, click button MobileLivePreview31.png to open stream switch panel.

Step 2: According to network condition adjust corresponding stream.

Description of Icons
MobileLivePreview30.png Fluency mode, Sub stream is used in this mode.
MobileLivePreview31.png HD mode, Main stream is used in this mode.
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