Difference between revisions of "Test90"
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===Inbound Calls=== | ===Inbound Calls=== | ||
| + | {| class="wikitable" | ||
| + | |- | ||
| + | !|Type | ||
| + | !|Inbound Calls | ||
| + | |- | ||
| + | !|Dahua North America | ||
| + | | | ||
| + | |- | ||
| + | !|Dealer Queue | ||
| + | | | ||
| + | |- | ||
| + | !|FLIR | ||
| + | | | ||
| + | |- | ||
| + | !|Lorex | ||
| + | | | ||
| + | |- | ||
| + | !|LeChange | ||
| + | | | ||
| + | |- | ||
| + | !|Empower | ||
| + | | | ||
| + | |- | ||
| + | !|TOTAL | ||
| + | | | ||
| + | |- | ||
| + | !colspan="2"| | ||
<pLines ymin=0 ymax=10000 axiscolor=888888 cubic filled | <pLines ymin=0 ymax=10000 axiscolor=888888 cubic filled | ||
angle=90 plots legend> | angle=90 plots legend> | ||
| Line 10: | Line 37: | ||
Week 4, | Week 4, | ||
</pLines> | </pLines> | ||
| + | |} | ||
===Outbound Calls=== | ===Outbound Calls=== | ||
Latest revision as of 15:39, 12 March 2019
Contents
Summary
Inbound Calls
| Type | Inbound Calls |
|---|---|
| Dahua North America | |
| Dealer Queue | |
| FLIR | |
| Lorex | |
| LeChange | |
| Empower | |
| TOTAL | |
|
| |
Outbound Calls
Abandoned Calls
Voicemail Cases
Created Cases
Closed Cases
Escalated Cases
RMA Created
RMA Completed
CSAT Average
QA Average
